Specialist Claims Nordics (f/m/d) - Automotive Warranty
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AI Summary
Act as the primary technical contact for automotive warranty claims in the Nordic region, verifying the plausibility of reports and managing external experts. Responsible for monitoring automated data imports and ensuring transparent cost control and contractual compliance.
Willkommen bei Real Garant
People make the difference – we at Real Garant are convinced of that.We believe that sustainable success is achieved where people work together in an appreciative manner, take responsibility and grow together – with the aim of achieving ambitious goals and developing innovative solutions.
As a subsidiary of Zurich, we have been one of the leading specialists in customer loyalty in the automotive industry in Europe for over 35 years. Today, renowned manufacturers, car dealerships and importers throughout Europe rely on our solutions. Together with more than 280 colleagues at eight locations, we are actively shaping the future of our industry.
Sounds like an environment in which you want to make a difference and develop yourself? Then we look forward to getting to know you.
Deine Aufgaben im Team:
Would you like to combine your hands-on workshop experience with a service-oriented office role? In this position, you will apply your technical know-how as an automotive expert while acting as a key point of contact for our partners and customers.Do you want to get out of the workshop and into the office – without giving up your technical expertise? Then this role is perfect for you.
- Finding solutions together: You are the first point of contact for technical warranty cases – by phone and in writing
- Analytical and precise: With your technical understanding, you will check the plausibility of claims reports and take responsibility for examining claims
- Data under control: You will process and monitor automated data imports for Nordics (Finland, Sweden, Denmark, Norway) in the warranty environment, ensure data quality and thus ensure a smooth process in the background.
- Coordinator with an overview: You manage our external partners, such as experts, and ensure that everything runs smoothly
- Keep an eye on costs: With your eye for detail, you monitor compliance with contractual regulations and ensure transparent cost control
- Communications expert: Whether car dealerships, manufacturers, experts or warranty recipients - you always keep everyone involved up to date and are a reliable contact person
So sieht deine Ausbildung bei uns aus:
So sieht dein Duales Studium bei uns aus:
Das wünschen wir uns von dir:
- Your passion for technology: You have completed automotive technical training, e.g. as a mechatronics technician or technician, and are ready to put your expertise at the service of our customers
- Service minded: You have a strong background in a service-oriented environment - for example as a service advisor - and you know how to engage and support customers in a way that builds trust and long-term relationships
- Independence and quality: You work in a structured, independent manner and have high standards for the quality of your work
- Communication and negotiation skills: You enjoy dealing with people, assert yourself where necessary and always find the right tone
- Language skills: You have a very good knowledge of Swedish, supplemented by English and at least one additional Nordic language ( such as Finnish, Danish or Norwegian), so that you can confidently exchange ideas with our partners, suppliers and colleagues.
Mit diesen Eigenschaften punktest du bei uns:
Was wir dir bieten:
- Your start at Real Garant: A comprehensive induction so that you can make the transition to an office job well
- Security: By being connected to Zurich, you benefit from the security of a strong group
- Our corporate culture: At Real Garant, you can expect an appreciative working environment, mutual support and plenty of freedom for your ideas
- Continuing education: We promote your potential with targeted training opportunities for personal and professional development so that you can grow with us
- Work-life balance: We offer flexible working hours, remote work and additional days off on Christmas and New Year's Eve
- Other benefits: Other benefits await you Supplementary health insurance, meal allowance, employee events and numerous corporate benefits
Wir freuen uns darauf, dich kennenzulernen:
You think you don't meet all the points 100%? Studies show that many only apply if they think they can meet every requirement. We want to build a diverse team with diverse perspectives. Therefore: Feel free to apply, even if you can't answer everything with YES!We want to get to know you and find out what you bring to the table. Nadja Ricker is therefore looking forward to receiving your application. Please use the online form only. She will be happy to answer your questions by phone at + 49 711 49063 458.
Hört sich großartig an?
About us
Wir glauben fest daran, dass der Schlüssel zum Erfolg in einem starken Teamzusammenhalt liegt, der von gegenseitiger Wertschätzung, Respekt und einem gemeinsamem Erfolgsfokus geprägt ist. Gemeinsam gestalten wir nicht nur die Zukunft der Kundenbindung in der Automobilbranche, sondern auch eine Arbeitswelt, in der jeder Mitarbeitende zählt und in seiner Individualität gesehen und wertgeschätzt wird. Bewirb dich jetzt und starte deine Karriere bei Real Garant - denn hier zählst du als Mensch!
Wie unsere Kolleginnen und Kollegen Real Garant bewerten findest du hier.
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