Signing Coordinator
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AI Summary
NotaryWorks Signing Coordinator
Accurate Group is seeking a Signing Coordinator to join our growing NotaryWorks team. The Signing Coordinator will serve as an essential scheduling specialist for our clients by understanding client scheduling needs, coordinating with signing agent vendors, and supporting timely communication in a fast-paced environment. This role requires frequent interaction by phone and email with clients, borrowers, vendors, and internal team members.
Responsibilities include, but are not limited to:
- Develop and maintain a strong understanding of NotaryWorks department functions, workflows, and client requirements.
- Respond to client inquiries received by email and phone in a timely, accurate, and professional manner.
- Schedule notary signing agents for lender assignments.
- Coordinate and schedule appointments with borrowers.
- Complete scheduling requests in accordance with individual client service level agreements (SLAs).
- Manage relationships with signing agent vendors.
- Assist with department tasks and projects as business needs arise and as directed by the department manager.
- Stack and review/QC documents received from clients before sending them to signing agents.
- Upload signing agent executed documents to appropriate client systems.
Successful candidates will have the following qualifications and skills:
- High school diploma or general education degree (GED) required.
- Strong attention to detail, with the ability to multitask and work effectively in a fast-paced environment.
- Ability to read and interpret documents such as safety rules, operating instructions, maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence and communicate effectively with customers, vendors, and employees.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and resolve standardized problems involving several concrete variables.
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
Job Type: Full-time, remote
Salary: $16.00–$18.00 per hour
Schedule: Monday–Friday, 8-hour shifts
Benefits:
- 401(k) with employer match
- Medical, dental, vision, HSA, and life insurance benefits
- Paid time off and holiday pay
Work Authorization: Applicants must be authorized to work in the United States on a full-time basis. Sponsorship is not available for this position now or in the future.
About Accurate Group:
Accurate Group provides technology-driven appraisal management and title services to real estate finance providers nationwide. We combine service, technology, and our proprietary AccurateAudit™ compliance foundation to help banks, credit unions, non-bank lenders, loan servicers, and capital markets firms improve speed, accuracy, regulatory compliance, and cost efficiency. Accurate Group helps clients increase revenue, lower costs, improve valuation accuracy, and strengthen compliance across mortgage originations, home equity, refinancing, default servicing, and real estate portfolio valuations.
Accurate Group is committed to providing equal employment opportunity to qualified individuals regardless of race, gender, gender identity, color, sex, sexual orientation, national origin, religion, age, disability status, veteran status, or any other classification or characteristic protected by law.
Accurate Group, LLC, complies with federal and state disability laws and provides reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact Amie Walker, Human Resource Generalist.
To learn more about Accurate Group, visit www.accurategroup.com
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