Shopify Technical Lead

Our Story:

Founded in 2016, Overdose works in a partnership format with a select group of clients looking for innovation and accelerated growth in a competitive digital landscape.

Overdose. connects unique local talent, entrepreneurial thinking, and global expertise to help merchants grow through aligned digital services for sustained business success.

We call this Complete Commerce.

We’re AI-first, leveraging AI to enhance decision-making, streamline delivery and drive measurable growth for our clients. From marketing automation to predictive analytics, AI underpins how we design, deliver and optimise client solutions.

We prioritise creating a safe and supportive space where our team members can foster value-based relationships with our clients and partners. This environment forms the foundation of our collaborative efforts, propelling us to think bigger and challenge the status quo.

About the Role:

As a Shopify Technical Lead, you are the technical authority across a portfolio of client projects and retainers; the person who owns the architecture, unblocks the team, and makes sure everything ships to standard. You’ll work closely with developers, consultants, and client-facing teams, translating complex technical challenges into clear solutions while managing and mentoring a direct report. If you thrive at the intersection of strategy and hands-on delivery in a fast-moving agency environment, this role is for you.

• Shopify Expertise: 5+ years hands-on experience managing, migrating, or scaling Shopify and Shopify Plus environments, with a strong grasp of eCommerce architecture, third-party apps, and CRO.
• Technical Problem-Solving: Ability to think both creatively and logically to design solutions that align with client business objectives.
• People Leadership: Experience managing a direct report, including responsibility for their output, growth, and day-to-day direction.
• Agency Experience: Background working in an agency or multi-client environment, managing competing priorities under tight deadlines.
• Stakeholder Communication: Strong communicator who can present technical concepts clearly to senior stakeholders and clients.
• AI & Tooling: Familiarity with AI tooling and a genuine willingness to integrate it into day-to-day delivery workflows.
• Attention to Detail: Consistent rigour across client-facing outputs and internal review processes.

If you don’t tick every single box but you are an experienced eCommerce Technical Lead excited about eCommerce and AI‑driven growth, we’d still love to hear from you.

• Technical Ownership: Own the end-to-end technical solution across projects and retainers, from architecture and scoping through to launch and post-delivery review.
• Team Direction: Provide clear technical guidance to developers, conduct code and delivery reviews, and ensure work ships efficiently and to standard.
• People Management: Manage a direct report developer by setting direction, supporting their growth, and maintaining accountability for their output.
• Client & Stakeholder Communication: Maintain transparent, timely communication with clients and internal teams, backing recommendations with data and keeping all parties aligned.
• Continuous Improvement: Stay current on Shopify platform updates, eCommerce trends, and emerging tools, proactively recommending solutions that improve client outcomes.
• Operational Compliance: Maintain 100% accuracy in daily time tracking across all project tasks and phases.

• Opportunity to learn from global ecommerce leaders.
• Continuing education through recognised programs.
• A team of great humans to work with each day.