Sevice Now Developer

The ServiceNow Developer will support the transition from legacy publication management capabilities to a modernized, secure, scalable, and maintainable solution leveraging the ServiceNow platform. The developer will work with project stakeholders, functional users, and technical teams to translate business and operational requirements into an enterprise application that supports the management, publishing, searching, tracking, and lifecycle management of Air Force publications and forms. 

Responsibilities: 

• Designing, developing, configuring, and maintaining ServiceNow applications, including custom scoped applications. 

• Leveraging ServiceNow App Engine to develop and implement application functionality supporting PFPT requirements. 

• Designing and implementing end-to-end workflow automation using ServiceNow Flow Designer, Workflow, Business Rules, Script Includes, Client Scripts, UI Policies, Notifications, Approvals, Task Assignment, and Escalations. 

• Developing custom JavaScript solutions within the ServiceNow platform. 

• Designing and configuring ServiceNow data models, tables, forms, lists, relationships, reference fields, dictionary entries, and role-based access controls. 

• Developing and maintaining integrations using REST APIs, SOAP APIs, IntegrationHub, web services, import sets, transform maps, and scheduled data imports and exports. 

• Supporting migration of data from legacy systems into ServiceNow, including data mapping, transformation, validation, reconciliation, error handling, and preservation of historical records and metadata. 

• Implementing document, content, metadata, and version-management capabilities within ServiceNow or an integrated enterprise content-management solution. 

• Implementing granular role-based access controls for users, groups, content, workflow actions, metadata, and administrative functions. 

• Configuring search capabilities, including keyword, metadata, and full-content search. 

• Developing dashboards, Performance Analytics indicators, reports, ad hoc queries, and exportable data products. 

• Developing accessible, intuitive user interfaces that support large, geographically dispersed user communities. 

• Performing unit, system, integration, user-acceptance, regression, and security testing. 

• Creating and maintaining technical documentation, including system designs, data dictionaries, interface-control documentation, configuration records, test plans, and deployment procedures. 

Qualifications:

• Experience developing and configuring ServiceNow applications, including custom scoped applications. 

• Experience with ServiceNow App Engine. 

• Experience designing and implementing end-to-end workflow automation using ServiceNow Flow Designer, Workflow, Business Rules, Script Includes, Client Scripts, UI Policies, Notifications, Approvals, Task Assignment, and Escalations. 

• Strong JavaScript development experience within the ServiceNow platform. 

• Experience configuring ServiceNow data models, tables, forms, lists, relationships, reference fields, dictionary entries, and role-based access controls. 

• Experience developing and maintaining ServiceNow integrations using REST APIs, SOAP APIs, IntegrationHub, web services, import sets, transform maps, and scheduled data imports/exports. 

• Experience migrating data from legacy systems into ServiceNow, including data mapping, transformation, validation, reconciliation, error handling, and preservation of historical records and metadata. 

• Experience implementing document, content, metadata, and version-management capabilities within ServiceNow or an integrated enterprise content-management solution. 

• Experience implementing granular role-based access controls for users, groups, content, workflow actions, metadata, and administrative functions. 

• Experience configuring ServiceNow search capabilities, including keyword, metadata, and full-content search. 

• Experience building ServiceNow dashboards, Performance Analytics indicators, reports, ad hoc queries, and exportable data products. 

• Experience developing accessible, intuitive user interfaces for large, geographically dispersed user communities. 

• Experience performing unit, system, integration, user-acceptance, regression, and security testing for ServiceNow solutions. 

• Ability to create and maintain technical documentation, including system designs, data dictionaries, interface-control documentation, configuration records, test plans, and deployment procedures. 
• Five Plus Year of Experience.
• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Information Systems, or a related technical discipline.
• An associate degree in a related technical discipline combined with at least seven years of relevant professional experience; or 

• A high school diploma or equivalent combined with at least ten years of directly relevant professional experience. 
• Clearance Requirements: Secret 

• Certification Requirements: ServiceNow Certified System Administrator strongly preferred 

Preferred Experience:

• Experience supporting Department of Defense (DoD), United States Air Force, or other federal government IT modernization programs. 
• Experience modernizing legacy enterprise applications and migrating data into ServiceNow. 
• Experience implementing enterprise document management, electronic publishing, records management, and content lifecycle solutions. 
• Experience implementing document version control, metadata management, approval workflows, and publication distribution capabilities. 
• Familiarity with federal cybersecurity requirements, Risk Management Framework (RMF), and applicable DoD security policies. 
• Experience with Agile development methodologies, DevSecOps, and enterprise software deployment practices. 

About Us

Diné Development Corporation (DDC) is a Navajo Nation–owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and the communities we serve.

Benefits

Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, and paid time off. Additional benefits include voluntary supplemental benefits, access to an employee assistance program, and educational assistance with tuition reimbursement.

Equal Opportunity & Compliance Statement

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law.

We participate in E-Verify.

DDC is committed to providing equal employment opportunities to all applicants and employees. If you require a reasonable accommodation to participate in the application or interview process, please contact Recruiting for assistance recruiting@ddc-dine.com