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Design and configure ServiceNow solutions and integration tools using industry best practices. Implement specific modules including FSM, S2P, CSM, and ITSM while handling hands-on development and automation.
Design the ServiceNow solutions using industry best practices. • Advise, design, and configure integration solutions between ServiceNow and other tools. CIS-FSM, CIS-CSM, CIS-ITSM • Experienced in creating solution designs and implementing Field Service Management (FSM), Source-to-Pay (S2P), Customer Service Management (CSM) and ITSM. • Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound • Experienced in implementation of ServiceNow Platform for Integration and Automation Solutions.
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