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AI Summary
At The Cloud People, we are accelerating digital transformation through the power of ServiceNow. To support our continued growth in Brazil, we are looking for a motivated ServiceNow App Engine Developer who is passionate about building innovative low-code solutions and helping organizations streamline their business processes.
In this role, you will work closely with clients and experienced ServiceNow consultants to design, develop, and implement applications on the ServiceNow App Engine platform. This is an excellent opportunity for someone looking to further develop their ServiceNow expertise while contributing to impactful projects across a variety of industries.
About Us
The Cloud People has a global team of ServiceNow experts and is one of Europe’s largest independent ServiceNow Elite Partners. In parallel, we are recognized as one of the few ServiceNow ServiceOps Specialization Partners in EMEA, with strong delivery expertise in Autonomous IT.
The Cloud People has a team of more than 350 certified ServiceNow consultants and supports over 150 clients across various industries. We offer a broad range of services around the ServiceNow platform, from consulting and implementation to migration and managed services.
Our unique culture has been the key to our success: we genuinely believe that work should be fun in order for people to perform at their very best.
About the Role
As a ServiceNow App Engine Developer, you will support the design, development, testing, and implementation of low-code business applications on the ServiceNow platform. Working as part of our delivery teams, you will collaborate with clients and colleagues to solve business challenges through innovative digital workflows and automation.
You will have the opportunity to contribute to customer projects, enhance your technical skills, and help expand The Cloud People’s App Engine capabilities and service offerings.
Key Responsibilities
Assist in the design, development, testing, and implementation of ServiceNow App Engine solutions following platform best practices.
Build and configure low-code applications, workflows, forms, and integrations using ServiceNow App Engine.
Collaborate with clients and project teams to understand business requirements and translate them into technical solutions.
Troubleshoot and resolve technical issues while supporting ongoing platform enhancements.
Contribute creative ideas and innovative approaches to solving business challenges through digital workflows and automation.
Work closely with senior developers, architects, and consultants throughout project delivery.
Participate in Agile project activities, including sprint planning, stand-ups, reviews, and retrospectives.
Create and maintain clear technical documentation, user guides, and solution documentation.
Communicate technical concepts effectively to both technical and non-technical stakeholders.
Contribute to the continuous improvement of The Cloud People’s ServiceNow App Engine offerings and best practices.
What We're Looking For
1+ years of experience working with ServiceNow App Engine implementations or ServiceNow development projects.
Good understanding of the ServiceNow platform, development principles, and platform best practices.
Experience configuring and developing applications within ServiceNow.
Familiarity with JavaScript, REST and SOAP web services, XML, and JSON.
Strong technical, analytical, and problem-solving skills.
Ability to work collaboratively within cross-functional and international teams.
Strong communication skills and willingness to engage with clients and stakeholders.
Experience working in Agile and Scrum environments is considered an advantage.
Certifications
ServiceNow Certified System Administrator (CSA) certification is required.
ServiceNow Certified Application Developer (CAD) certification is considered a strong advantage.
Requirements
Fluent in English and Portuguese.
Ability to work within GMT-1 / Central European Time (CET) business hours.
Ability to work independently while collaborating effectively within a distributed global team.
Nice to Have
Experience with Flow Designer and IntegrationHub.
Exposure to App Engine Studio and ServiceNow Creator Workflows.
Knowledge of ITSM, Employee Workflows, or Customer Workflows.
Experience working with low-code/no-code development platforms.
Interest in expanding expertise across the broader ServiceNow platform.
What we offer
Competitive compensation
Hybrid model for onsite/remote work
An energetic environment with a lot of social happenings
Personal development; training and certifications
Bring your own device policy, and allowance
The TCP Culture
Becoming a part of The Cloud People means joining a team where the culture is built on the four F’s:
Fun: We enjoy ourselves at work, every day and foster a social and inclusive work environment
Fair: We have a fair and transparent development system that rewards skills and knowledge, giving everyone equal opportunities to grow through courses and certifications
Focus: We focus exclusively on one leading platform, ServiceNow, to ensure we offer our clients the best expertise on the market
Future: We believe the workplace of the future is modern, flexible, and simple, allowing space for creativity and minimizing time spent on unnecessary reporting
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