Job Description Summary

Job Description

Location: Finland
Reporting to: Area Service Manager

Key Responsibilities

• Perform preventive and corrective maintenance on Mammography and C-arm systems.
• Troubleshoot complex hardware, software, networking, and system integration issues.
• Execute system installations, upgrades, and modifications.
• Ensure compliance with regulatory and radiation safety requirements.
• Support customers in minimizing equipment downtime and maximizing system performance.
• Work closely with clinical users, hospital IT departments, applications specialists, and project teams.
• Maintain accurate service documentation and service reports.
• Participate in on-call and emergency support activities as required.

Required Qualifications

• Degree or technical education in Biomedical Engineering, Electronics, Electrical Engineering, Medical Technology, IT, or equivalent.
• Previous experience servicing diagnostic imaging equipment.
• Strong knowledge of X-ray technology and imaging systems.
• Experience with Mammography, C-arms, radiography, fluoroscopy, or related imaging modalities is highly desirable.
• Good understanding of computer hardware, operating systems, networking, and DICOM environments.
• Ability to interpret technical documentation and service manuals.
• Strong troubleshooting and analytical skills.
• Fluent Finnish and good English communication skills.
• Valid driver's license and willingness to travel extensively throughout Finland.

Preferred Qualifications

• Previous experience in field service within healthcare technology.
• Knowledge of hospital IT infrastructure and cybersecurity fundamentals.
• Experience working in regulated healthcare environments.
• Radiation safety awareness and experience working with X-ray systems.

Personal Characteristics

• Self-driven and capable of working independently.
• Customer-focused with strong communication skills.
• Organized and able to manage multiple priorities.
• Team-oriented while taking ownership of assigned territory.
• Adaptable and willing to continuously learn new technologies.

Success Profile

The ideal candidate combines strong X-ray modality knowledge, practical electronics and IT skills, and the flexibility to spend a significant portion of working time traveling to customer sites across Finland. The individual should be comfortable working directly with radiology departments, biomedical engineers, and hospital IT personnel while maintaining a high level of customer satisfaction.

This role is critical for maintaining service delivery and contract commitments for Mammography and C-arm customers in Finland.

Additional Information