Senior Specialist, Banner Student

Senior Specialist, Banner Student - South Campus

• Serves as the Senior Banner Specialist for all student information system users, primarily Student Services and instructional divisions.
• Troubleshoots and solves problems for the Banner Student and Texas Connection Consortium (TCC) modules.
• Collaborates with the curriculum department to ensure transition of requirements from committee to Banner/Degree Works (DGW) is successful. Includes maintenance of Courseleaf CIM software, review, troubleshooting and finalize data transfer.
• Assist with implementation projects, including scheduling meetings, working with implementation consultants/partners, preparing test plans, completing/monitoring end user testing, meeting with stakeholders and gathering feedback, training end users, creating training guides, etc.
• Assist Banner Manager with reporting and end user solutions as delivered by Ellucian Banner and TCC Banner. Document changes being made in cooperation with impacted areas.
• Plans and assists implementation of Security Access Role based format. Collaborates with end users to determine access requirements.
• Reviews, troubleshoots, and finalizes End-of-Term jobs and reports to roll grades to academic history, calculate credit hours, GPA, and academic standing for each part of term.
• Reviews, troubleshoots, and finalizes Beginning of Term dates for each part of term and enter the information that drives registration, drop/adds, refunds, etc.
• Acts as liaison between end users of managed software and ITS.

• Serves on appropriate committees and task forces to represent Danner Student System Services.
• Continues professional development through attending workshops, conferences and other staff development events.
• Maintains program codes in ApplyTexas application external database.
• Updates Texas Common Course Number System (TCCNS) for SJCD on TCCNS external database.
• Performs other duties as assigned.

• Ability to demonstrate the College values.
• Proven ability to develop an in-depth knowledge of the functional use of a student information system and related technologies.
• Must possess excellent organizational, problem solving, and critical thinking skills.
• Ability to generate and identify opportunities to improve present programs and/or operations.
• Ability to organize and implement change.
• Excellent computer skills and proficiency in Microsoft Office software, including word processing, spreadsheets, database management, and presentation software.
• Strong written and verbal communication skills with the ability to establish personal and professional credibility with both internal and external constituents.
• Ability to safeguard sensitive or confidential information from intentional or unintentional disclosure.
• Ability to meet deadlines for assigned reports and projects.
• Ability to troubleshoot technical and functional issues within the Banner Student module.
• Knowledge of Scribe language and the functionality of Degree Works preferred.
• Some technical knowledge of Oracle database tables and SQL is helpful, but not required.

• Bachelor’s degree

• Five years of Ellucian product experience in either Banner Application Navigator (INB) or Degree Works. 
• Three years of experience in the Banner Student Module or DGW Functional Management.
• Three years working in higher education with experience in at least two of the following areas:
  • ITS
  • Admissions
  • Registration
  • Curriculum
  • Texas Success Initiative (TSI)
  • Texas State Reporting
• Experience in training and support of student information system end users.

• Experience with Courseleaf Software: CAT, CIM, or PATH.
• Additional Banner Module experience is preferred, i.e. Finance, HR, Financial Aid.
• Experience serving on an implementation team supporting Banner or Degree Works. 

Salary Grade: 113

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

Requisition Number: req6385

Posting Close Date: 9/4/2026 at 6 pm CST