Senior Project Manager

The Role

The Senior Project Manager at Changing Social will report to the Head of PMO and is responsible for leading complex projects, ensuring they are delivered on time, within budget, and to the highest quality standards.

This role involves working closely with cross-functional teams, stakeholders and clients to define project scope, objectives and deliverables. The Senior Project Manager will proactively manage risks, ensure effective communication, and align projects with Changing Social's strategic goals and core values.

As well as delivering projects within the PMO team, this role will also support the Head of PMO in the management of the team, process improvements and bringing a positive, can-do attitude to problem solving and collaboration across the PMO function.

What You'll Be Doing

Project Execution & Coordination

• Manage the delivery of medium to large-scale projects, ensuring objectives are met on time and within budget.
• Develop project plans, schedules and resource allocation strategies.
• Ensure proper documentation of project milestones, deliverables and lessons learned.
• Drive successful project outcomes while maintaining exceptional client experience.

Stakeholder Collaboration

• Facilitate clear communication between stakeholders and project teams.
• Provide regular updates on project progress, risks and mitigation strategies.
• Build strong working relationships with internal teams and external clients.
• Act as a trusted advisor throughout the project lifecycle.

Risk & Issue Management

• Monitor project risks and develop mitigation plans to address potential challenges.
• Ensure timely resolution of issues that may impact project success.
• Escalate critical risks appropriately and proactively.

Process Improvement

• Identify opportunities to enhance Project Delivery processes.
• Work alongside the Head of PMO to execute and implement new Project Delivery processes.
• Share best practice and contribute to continuous improvement initiatives across the business.

Team Support & Development

• Collaborate with and support team members to ensure project alignment and progress.
• Mentor more junior members of the PMO team.
• Support the continued growth and maturity of the PMO function.
• Potential future line management responsibilities within the PMO team.
• Foster a positive team environment focused on accountability, ownership and high performance.

What We're Looking For

• Minimum of 6 years' experience managing projects in a professional environment.
• Proven Project Management experience within a Consultancy environment.
• Experience working for or alongside a Microsoft Partner.
• Strong knowledge of Agile, Waterfall and Hybrid project delivery methodologies.
• Hands-on experience using project management tools.
• Excellent organisational, planning and problem-solving skills.
• Strong verbal and written communication skills.
• PMP, PRINCE2 or equivalent Project Management certification.
• Positive, can-do attitude is essential to support the Head of PMO in the continued growth of the team.

Desirable Experience

• Experience managing Software Development projects.
• Experience mentoring junior project professionals.
• Experience supporting PMO growth, governance and operational improvements.

You'll Thrive in This Role If You...

• Have a positive, can-do attitude and enjoy tackling challenges head-on.
• Take ownership of your work and hold yourself accountable for delivering results.
• Build trusted relationships with stakeholders at all levels.
• Are passionate about delivering exceptional outcomes for clients and colleagues.
• Take a proactive approach to problem solving and continuous improvement.
• Enjoy working collaboratively and supporting the growth of those around you.
• Bring energy, enthusiasm and a desire to help shape a growing PMO function.

Why Join Changing Social?

We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.

We are on an exciting journey of growth that offers huge potential for ambitious and like-minded people. Changing Social has ambitious plans for the future, and we aim to substantially expand our team over the coming years, with growth plans to reach a headcount of 200 across the business over the next three to five years.

Our culture is built on the values of Lovability, Openness, Versatility and Enthusiasm. We thrive on creativity, embrace diversity and are passionate about delivering exceptional service to our clients and supporting each other to succeed.

Benefits

• Be part of a growing company operating across the UK and US.
• A genuinely people-first, values-led culture.
• Opportunity to grow, influence and develop alongside the business.
• Fully remote (UK-based), with trust and flexibility built in.
• 25 days annual leave plus 8 bank holidays, with flexible bank holiday options.
• Additional annual leave for long service (up to 5 extra days).
• Pension scheme and Health Cash Plan (Medicash), covering dental, optical, physiotherapy and mental health support.
• Access to Smart Hive perks, discounts, Employee Assistance Programme (EAP) and wellbeing tools.
• Ongoing learning and development opportunities.
• The opportunity to help shape and grow a high-performing PMO function.

Ready to Apply?

If you're an experienced Project Manager who thrives in a consultancy environment, enjoys ownership, and is excited by the opportunity to help shape a growing PMO function, we'd love to hear from you.