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AI Summary
Join Zepz: Breaking Down Borders, Together
Our Meaningful Mission
At Zepz, we're all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech. Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We're not just moving money; we're building a world that truly recognizes and supports global connections.
Who You'll Be Joining
We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We’re an always developing team of experts that enjoy problem solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like your own. We depend on Transparent Communicators who keep the team aligned through open, honest talk.
Our Core Commitments — What We Live By
Our vibrant and truly diverse culture is built on three core commitments, that guide how we work and interact:
- Integrity: We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
- Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering.
- Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.
Perks of Joining Our Team
We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. Our remote-first culture means you have the flexibility to work in your employing country wherever you feel the most focused and productive. This freedom comes with wonderful tailored, location-specific perks designed to support your whole life, not just your work. Think unlimited annual leave , great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we'll provide the environment and support needed for you to excel.
About the role
Your ultimate mission is to deliver a best-in-class payments experience for our users by owning the end-to-end strategy, expansion, and platform capabilities. As the passionate advocate for our customers, you will own the product vision and strategy for our global Payout network across both Sendwave and WorldRemit. You will report to the Director of Product, Payments.
You will achieve this by:
Defining the CX North Star: Developing a deep understanding of our users through research and data, and using those insights to define and execute a roadmap that removes friction and builds trust.
Launching New Capabilities: Leading the rollout of new payment methods and features in our global markets, including traditional and emerging payment technologies like stablecoin, ensuring every launch enhances the user journey.
Driving Growth & Compliance: Collaborating with your cross-functional partners in Engineering, Design, Compliance and Legal to enhance our product offerings and drive growth, while maintaining the highest standards of regulatory compliance.
What you bring to the table
Fintech Expertise: 5+ years of experience in Product Management, specifically within fintech or payments, with a proven track record of shipping impactful products in fast-paced environments.
Deep Customer Empathy: You have a proven track record of putting users first. You think in terms of user journeys, not just feature backlogs, and have experience with both qualitative and quantitative user research.
Data-Informed Decision Making: You are highly data-savvy and comfortable using tools from SQL to user analytics to uncover opportunities and validate your hypotheses.
Masterful Collaborator & Communicator: You build strong relationships and can clearly articulate a vision and strategy to stakeholders at all levels, from a detailed engineering story to an executive brief.
Proven Delivery & Resilience: You have a history of shipping impactful products in a fast-paced environment and are comfortable making thoughtful tradeoffs with incomplete or imperfect information.
Asynchronous Delivery: You are comfortable working in a remote team environment. The broader Payments team and Zepz team spans a multitude of time zones, and we are not all online together at the same time.
Bonus points if you have
- Product management experience in a complex domain like fintech or payments and can navigate its unique challenges.
- Experience working for a crypto company with a solid understanding of the crypto ecosystem, including stablecoins and blockchain technology.
- Familiarity with the specific regulatory requirements in international payments.
- A personal connection to or deep familiarity with any of the immigrant communities we serve.
If you want to join us in our journey to help break barriers in financial access and improve lives globally, there's no better place or time to join.
Our global team of 800+ people is spread across six continents. We aspire to hire the best mix of people from former Olympians to YouTube influencers and we speak over twenty languages. This incredible diversity isn't a bonus; it's the engine that lets us serve the world.
Ready to Apply? Let’s Go.
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