Senior Product Designer

About CPOMS

CPOMS, a Raptor Technologies company, is the market leader in safeguarding, pastoral, and wellbeing solutions for UK educational institutions and beyond. With innovative software that transforms how schools and organisations approach the critical task of ensuring the wellbeing of young people and staff, CPOMS has become a trusted partner to over 20,000 schools and a range of other safeguarding-focused organisations. We are now seeking a UK Sales and Customer Engagement Consultant to drive growth and support our mission of enhancing child protection and wellbeing across diverse UK settings, including educational institutions, sports organisations, charities, and other organisations focused on safeguarding. 

Shape products that make a real difference

We're looking for an experienced Senior Product Designer to join our cross-functional Agile product team. You'll work closely with Product Managers, Engineers and stakeholders to design intuitive, user-centred experiences across our web and mobile applications.

This is an opportunity for someone who thrives on solving complex problems, enjoys influencing product strategy, and is passionate about creating exceptional user experiences from discovery through to delivery.

What you'll do

As a Senior Product Designer here at CPOMS, you'll own the end-to-end design process, balancing user needs, business goals and technical constraints to deliver impactful product experiences.

You will:

• Lead user-centred design across the full product lifecycle, from discovery to delivery.
• Conduct user research, interviews, usability testing and data analysis to uncover customer insights.
• Transform research into user journeys, information architecture, wireframes, prototypes and high-fidelity designs.
• Collaborate closely with Product Managers and Engineers to define, validate and deliver new features and product improvements.
• Champion accessibility, usability and interaction design best practices.
• Facilitate workshops, design reviews and stakeholder discussions to build alignment and consensus.
• Communicate design decisions confidently, using research and data to support recommendations.
• Contribute to and evolve our design system and visual language.
• Use qualitative and quantitative insights to measure success and continuously improve the user experience.
• Balance speed and quality, making thoughtful design trade-offs to deliver value quickly within an Agile environment.

What we're looking for

We're looking for someone who combines outstanding design craft with strategic thinking and excellent collaboration skills.

You'll bring:

• Significant experience designing digital products for web and mobile platforms.
• A strong portfolio demonstrating UX thinking, interaction design and visual design expertise.
• Experience planning and conducting user research and translating findings into actionable design solutions.
• Strong prototyping skills using modern design tools.
• Deep understanding of accessibility standards, information architecture and usability principles.
• Excellent communication and presentation skills, with confidence influencing stakeholders at all levels.
• Experience working within Agile product teams alongside Product Managers and Engineers.
• The ability to simplify complex workflows into intuitive user experiences.
• Strong prioritisation skills and the confidence to make informed design decisions and trade-offs.
• Experience contributing to design systems and establishing design standards.

You'll also stand out if you

• Mentor and support other designers, helping to raise design quality across the team.
• Enjoy shaping product strategy, not just delivering screens.
• Use data and customer insight to guide decisions and measure success.
• Build strong relationships across teams and bring people together around a shared vision.
• Continuously seek opportunities to improve products, processes and team culture.

Why join us?

You'll become part of a collaborative product team where design is valued as a strategic function. You'll have the autonomy to influence product direction, contribute to long-term vision, and help shape how our products evolve.

If you're passionate about creating meaningful digital experiences, enjoy solving challenging problems, and want to make a lasting impact on both our products and our design culture, we'd love to hear from you.