Senior Practice Informatics Specialist
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AI Summary
About Altais:
At Altais, we’re on a mission to improve the healthcare experience for everyone—starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, purpose-built tools, and a team-based model of care, we help doctors do what they do best: care for people.
Altais includes a network of physician-led organizations across California, including Brown & Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists. Together, we’re building a stronger, more connected healthcare system.
About the Role
Are you looking to join a fast-growing, dynamic team?
We’re a collaborative, purpose-driven group that’s passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.
As a Senior Practice Informatics Specialist, you will serve as primary contact for assigned practices & support Altais IT with the successful implementation, adoption, & long-term use of Altais’ suite of business/clinical tools in collaboration with other members of the Altais IT Team. Lead Informatics/optimization/proficiency efforts in collaboration with Epic SMEs.
Independently identify opportunities & lead Altais internal projects.
This is a Casual opportunity for up to 6 months.
You will focus on:
Principal contact to practices live with Epic including system training and support.
Support practice/technology implementations to conclusion.
Lead efforts to collect and analyze data on operational needs analyze current business/ clinical workflows.
Maintain thorough knowledge of Altais’ suite of electronic tools.
Work independently & as part of the Informatics team with support of Clinical Informatics Advisor IIIs & team leaders.
Work collaboratively across teams to generate unique and innovative solutions to address user issues.
Independently resolve provider and practice escalations in an expedited manner.
Assist with practice engagement, discovery in consideration of Epic implementation.
Uses skills and experience to support the Epic Implementation, Epic Support, and Epic Optimization Program models.
Support onboarding, cross-training, and development of internal CAC team members and processes
The Skills, Experience & Education You Bring
Bachelor’s degree or equivalent experience required
5+ years’ experience supporting user adoption of Health Information Technology
5+ years’ experience supporting practice clinical or business operations Epic adoption and proficiency
Proficiency or Certification in PTK Applications
The Base Salary for this position is $75,000 - $90,000/year
In addition, we provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.
Excellent medical, vision, and dental coverage
401k savings plan with a company match
Flexible time off and 9 Paid Holidays
You Share Our Mission & Values:
Compassion
We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.
Community
We foster a culture of collaboration--with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being.
Leadership
We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.
Excellence
We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.
Agility
We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront.
Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.
The anticipated pay range for this role is listed in our salary posting for transparency but may vary based on factors including the candidate’s qualifications, skills, and experience.
Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. Please refer to our ‘CPRA Privacy Notice for California Employees and Applicants’ to learn how we collect and process your personal information when you apply for a role with us.
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
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