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Capgemini

Senior DNS Engineer

Posted 8 days ago
5-10 years experience
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AI Summary

The DNS Engineer is responsible for the design, reliability, and security of enterprise DNS services while providing L3 escalation support. They will lead root-cause analysis, define DNS architecture standards, and collaborate with infrastructure teams to ensure service performance.

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your role

The DNS Engineer is a technical authority responsible for the design, reliability, security, and performance of enterprise and internet‑facing DNS services. The role provides L3 escalation for complex DNS issues, leads root‑cause analysis across multiple layers, and drives continuous improvement in DNS architecture, operational readiness, and service assurance.

This role works in a shared delivery environment, partnering with platform, infrastructure, automation, and security stakeholders to achieve end‑to‑end DNS outcomes.

You will play a key role in:

  • Define and maintain DNS architecture, standards, and design patterns across authoritative and recursive DNS services.
  • Ensure DNS correctness, resilience, and performance under normal operation and failure scenarios.
  • Review and approve significant DNS changes and design decisions.
  • Act as the escalation point for complex or systemic DNS incidents (intermittent failures, correctness issues, performance degradation).
  • Lead deep diagnostics across DNS protocol behaviour, routing dependencies, client resolver behaviour, and platform/runtime interactions.
  • Own DNS security design and assurance relevant to the DNS service, including DNSSEC strategy and operational readiness.
  • Implement and govern policy‑based controls (e.g., response policy / filtering approaches) where required.
  • Define telemetry and monitoring requirements for DNS services (latency, response codes, error patterns, saturation indicators).
  • Improve operational readiness through diagnostics, runbooks, and failure scenario testing.
  • Provide DNS SME capability across multiple DNS delivery platforms, including:
  • Open‑source / software DNS servers (authoritative and recursive).
  • F5 BIG‑IP DNS deployments
  • Translate DNS service requirements into actionable inputs for platform/infrastructure teams.

Your profile

  • Typically, 8+ years with significant DNS depth.
  • Demonstrated ability to operate as a senior SME and technical authority in a 24×7 production environment.

What you’ll love about working here

  • We recognise the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
  • At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
  • Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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