Senior Consultant, Quality Improvement Management & Client Success (VBC & Population Health)

About Sellers Dorsey

Sellers Dorsey is a healthcare impact strategy firm focused on improving care access, quality, and outcomes for our nation’s most vulnerable populations. We work with providers, managed care organizations, state entities, and others, to design, implement, fund, and optimize sustainable programs that deliver maximum impact to underserved communities. Built on decades of experience in Medicaid, our team includes former state Medicaid directors, healthcare policy experts, health plan execs, and hospital leaders who know how to navigate the complexities of the system and find creative, impactful solutions that drive the greatest impact for the individuals and communities that need it most.

About the Role

Sellers Dorsey is seeking two Senior Consultants, Quality Management & Client Success to support clients across providers, hospitals/health systems, state Medicaid agencies, and managed care organizations by blending expertise in CMS‑aligned quality programs with hands‑on delivery of quality improvement, population health, care management support, and claims/encounter data quality. As a Senior Consultant, Quality Management & Client Success, you will contribute technical expertise in quality measurement, gap closure strategies, population health analytics, healthcare process improvement, and claims/encounter data integrity. You will play a critical role in day-to-day project execution, analysis, and client support; develop tools, reports, and recommendations; and collaborate cross-functionally with Regions, National Consulting, and Analytics teams. You will also support scopes of work stemming from adoption of Constyn, Sellers Dorsey's population health SaaS platform, and contributes to light sales/RFP development activities.

Key Responsibilities

1- Project Execution for Client Quality Initiatives:

• Support day-to-day work on traditional CMS quality/value-based care projects such as Directed Payment Programs, 105 Quality initiatives, workforce initiatives and others, including development of quality components and documentation aligned to CMS requirements and state expectations.

• Participate in internal and external meetings; track tasks, risks, and timelines; and prepare client-ready materials that connect financing models with quality strategies and outcomes.

• Prepare and deliver internal and client-facing presentations and materials that explain quality processes, policy context, program impact and project progress in accessible terms.

2- Quality Measurement, Gap Closure & Data Interpretation:

• Aggregate and analyze quality and population health data (including claims/encounters) to assess performance, identify gaps, and inform recommendations.

• Contribute to measure selection, target setting, measure definition documents, reporting templates, dashboards, and evaluation summaries that demonstrate program impact.

3- Population Health, Risk & Care Management Support:

• Assist in designing and operationalizing gap-closure workflows, risk stratification, and care management processes that complement financing and quality program goals.

• Translate analytic 7.findings into practical action steps for clinical and operational teams.

4- Policy & Guidance Monitoring with Application to Client Work:

• Monitor state and federal policy developments and CMS quality guidance, synthesizing implications for CMS financed programs (DPPs, 105s) and quality/population health scopes; brief project teams and clients.

5- Cross-Functional Collaboration (Regions, National Consulting, Analytics):

• Partner with internal teams in a matrixed environment to scope analytics, define data requirements, interpret outputs, and produce integrated deliverables.

• Help convert analytic insights into operational recommendations and quality interventions.

6- Support Client Success with Constyn-Enabled Scopes (SaaS):

• Support Constyn onboarding and workflows (e.g., dashboard interpretation, cohort/risk views, performance reporting); provide voice-of-client feedback to enhance product utility.

7- Other Duties as Assigned:

• Support firmwide strategic initiatives, tool development, and cross-department projects; perform additional responsibilities consistent with the role’s scope and expertise.

• Contribute to internal training and team knowledge assets.

Key Qualifications

• Bachelor’s degree required (Public Policy, Public Administration, Public Health, Health Administration or related. Advanced degree preferred or additional relevant experience in lieu of an advanced degree. CPHQ Preferred.

• 5–10 years in healthcare quality improvement, quality measurement, and/or healthcare consulting/operations.

• Experience with value-based care models, pay for performance programs and experience supporting quality improvement/population health initiatives (gap closure, risk/care management, claims/encounter data).

• Knowledge of quality measures across payers (e.g., NCQA HEDIS, CMS Core Sets) and comfort interpreting analytic outputs to inform recommendations.

• Excellent written and verbal communication with the ability to translate complex policy and analytics into practical guidance.

• Organization and multitasking across several projects; initiative with appropriate escalation; collaborates effectively in a matrixed environment; serves as a role model for junior colleagues

Critical Professional related Technical Skills

• Proficiency in Microsoft Word, Excel, PowerPoint.

• Proficiency with Microsoft collaboration tools: SharePoint, Teams.

• Experience with business intelligence software (Tableau/Power BI), project management software (Smartsheet) or statistical software (R, SAS, SPSS) a plus.

Compensation & Benefits

The anticipated salary range for candidates is $96,000/year in our lowest geographic market range to up to $125,000/year. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, the candidate’s education, and the candidate’s market location. Typically, candidates are not hired near the top of the range and compensation decisions are made based upon Sellers Dorsey’s Total Compensation Policies & Guidelines. The successful candidate will also be eligible to participate in our annual Corporate Incentive Plan (CIP) that can range to up to 9% of annual salary.

Provided they meet all eligibility requirements under the applicable plan documents, the successful candidate (and their eligible dependents) will be eligible to enroll in group healthcare plans that offer medical, dental, and vision and for insurance plans offering short term disability, long term disability, and basic life. Employees are also able to enroll in Sellers Dorsey’s 401k plan provided they meet plan requirements. Sellers Dorsey offers a Flexible Time Off that allows employees to use what they need. Additionally, we offer 10 paid holidays throughout the calendar year, paid time off for qualifying medical leave, and up to 12 weeks of combined paid parental and bonding leave. The foregoing benefits and paid time off, including an employee’s eligibility therefore, will be controlled by applicable plan documents and Sellers Dorsey policy.

This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Sellers Dorsey is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at HumanResources@sellersdorsey.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Sellers Dorsey maintains a Drug-Free workplace.