Senior Business Analyst - AA , Remote: Colombia- Costa Rica, Fulltime: Remote

Gorilla Logic is seeking an experienced Business Analyst to support a healthcare technology initiative focused on business process analysis, requirements discovery, and platform modernization planning. Working closely with technical and business stakeholders, this role will lead discovery activities, facilitate workshops, document requirements, and help translate business needs into actionable recommendations.

The successful candidate will conduct stakeholder interviews, analyze and document current-state business processes, define future-state requirements across multiple operational and customer-facing capabilities, identify data integration needs, and support compliance and governance considerations. The Business Analyst will also contribute to business case development, document operational requirements, and maintain visibility into project risks, dependencies, and key decisions.

Key Qualifications

• 5+ years of Business Analysis experience within healthcare IT, pharmacy benefits, managed care, or related healthcare domains.
• Demonstrated knowledge of healthcare data ecosystems, pharmacy operations, claims processing, or patient support programs.
• Strong experience leading discovery sessions, stakeholder interviews, and requirements elicitation efforts.
• Proven ability to produce high-quality business requirements, process documentation, workflows, and requirements traceability artifacts under tight timelines.
• Working knowledge of HIPAA compliance requirements; familiarity with healthcare security and governance frameworks is a plus.
• Experience with healthcare data integration patterns, customer service technologies, platform modernization initiatives, or strategic planning engagements is preferred.

This role requires a highly organized and collaborative professional who can effectively bridge business and technical teams, drive structured discovery efforts, and deliver clear, actionable documentation that supports informed decision-making and successful solution planning.