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Design, develop, and implement solutions using BMC Helix and BMC Remedy platforms. Manage integrations via APIs, perform system testing, and provide third-level incident resolution.
Senior BMC Helix Consultant / BMC Remedy Developer
Trabajo Remoto 100%
Experiencia requerida
Más de 5 años
Funciones principales
Diseñar, desarrollar e implementar soluciones sobre BMC Helix y BMC Remedy.
Desarrollar formularios, workflows, filtros, escalations y Active Links con BMC Developer Studio.
Configurar y personalizar Digital Workplace (DWP) y Service Catalog.
Integrar servicios mediante APIs y herramientas de automatización.
Participar en proyectos ITSM, realizar pruebas y documentar soluciones.
Resolver incidencias de tercer nivel y colaborar con clientes y equipos técnicos.
Requisitos imprescindibles
BMC Helix Platform
BMC Remedy ITSM
BMC Developer Studio
CMDB
Digital Workplace (DWP)
Más de 5 años de experiencia en plataformas BMC y proyectos de implantación o evolución.
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