Lead change management strategies and adoption plans for clients implementing Microsoft 365, Copilot, and AI solutions. Focus on stakeholder engagement, measuring business value, and translating technical functionality into user guidance.
The Role
As an Senior AI Workplace Transformation Senior Consultant at Changing Social, you will play a key role in delivering organisational change programmes that enable clients to adopt Microsoft 365, Copilot, and AI solutions effectively.
You will lead change management strategies, support stakeholder engagement, and ensure that technology adoption delivers measurable business value.
This role requires a combination of change management expertise, client-facing consulting experience, and a strong understanding of Microsoft technologies
What You'll Be Doing
Change Management Strategy
- Design and deliver change management strategies for Microsoft 365 and Copilot programmes
- Develop adoption plans, communications, and training materials
- Ensure all change activities align with client business goals and deliver measurable outcomes
Stakeholder Engagement
- Lead stakeholder mapping and engagement planning
- Engage and influence stakeholders at all levels, including senior leadership
- Build strong client relationships and act as a trusted advisor
- Facilitate workshops and feedback sessions to support adoption
Adoption Metrics, Reporting & Value Realisation
- Develop and implement frameworks to measure adoption, usage, and ROI
- Monitor performance and recommend data-driven improvements
- Communicate progress and value realisation to stakeholders
Microsoft 365, Copilot & AI Solutions
- Support the delivery of Microsoft 365 and Copilot solutions
- Identify business processes and recommend AI-enabled ways of working
- Collaborate with technical teams to align solutions with user needs
- Translate technical functionality into clear user guidance
Client Relationship Management & Pre-Sales
- Build and maintain long-term client relationships
- Support proposals, demos, and solution design
- Contribute to pre-sales activity and client presentations
What We're Looking for:
Experience
- 5+ years’ experience in change management, adoption, or consulting
- Experience with Microsoft 365 and modern workplace technologies
- Exposure to Copilot, Power Platform, or AI solutions is desirable
Certifications
- PROSCI or equivalent change management certification (or demonstrable experience)
- Desirable: Microsoft certifications (e.g. PL-200, PL-600 or similar)
Skills & Competencies
- Strong knowledge of change management methodologies
- Excellent stakeholder engagement and communication skills
- Ability to translate technical concepts for non-technical audiences
- Strong analytical and problem-solving capabilities
- Experience facilitating workshops and training sessions
- Proactive, adaptable, and collaborative mindset
Why Join Changing Social
- Be part of a growing company operating across the UK and US
- A genuinely people‑first, values‑led culture
- Opportunity to grow, influence, and develop alongside the business
- Fully remote (UK‑based), with trust and flexibility built in
- 25 days annual leave + 8 bank holidays (with flexible bank holiday options)
- Additional annual leave for long service (up to 5 extra days)
- Pension scheme and Health Cash Plan (Medicash) covering dental, optical, physio & mental health support
- Access to Smart Hive perks, discounts, EAP, and wellbeing tools