Security & Fraud Officer

First Federal Bank of Kansas City is one of the largest mutually owned banks in the Midwest and has been a strong banking and lending partner to families in Kansas and Missouri for decades. We are a community-oriented, culture-focused, progress-driven Family on a mission to help people, businesses and communities build a better financial future.

At First Federal, you’ll be supported by diverse, talented, energetic individuals moving toward a common vision of prosperity and a home for all. You’ll have boundless opportunities for growth – whether it’s personal or professional development to reach your career goals, company events to strengthen your connections, or volunteer work to champion our community partners.

Your success is our success. When our employees feel valued, our customers feel valued, and our community grows.

Hear what our team members have to say: https://www.youtube.com/watch?v=GNPKmutbydo

WHAT YOU'LL DO:
As Security & Fraud Officer, you'll hold a critical and highly visible role that reports to the Chief Risk Officer and serves as the bank's primary authority on fraud prevention, physical security, and payment network compliance. Your day-to-day spans investigation, strategy, training, and cross-functional partnership.
Fraud Prevention Management & Investigations

• Conducts thorough investigations of escalated fraud cases, developing well-supported case summaries with findings and remediation recommendations.
• Maintains compliance with Visa, Mastercard, Accel/regional networks, and NACHA rules for disputed transaction handling.
• Collaborates with the BSA Officer to ensure timely, accurate Suspicious Activity Report (SAR) filings.
• Produces monthly fraud reporting across all payment channels, tracking trends, losses, recoveries, and control changes.
• Stays current on evolving fraud schemes and proactively shares education and mitigation strategies bank-wide.
• Coordinates with law enforcement, third parties, and attorneys; prepares court evidence and testifies concerning the findings of investigations as needed.
• Supports the Banking-as-a-Service (BaaS)/Fintech vertical with fraud program reviews and system setting recommendations.
• Pursues recovery efforts for all fraud losses and reports on collected funds.
• Maintains records, databases, and logs related to fraudulent activity.

Physical Security

• Oversees physical security systems (cameras, alarms, vaults) across all branch locations.
• Responds to and documents security incidents, including robbery events, and reports to insurers as needed.
• Manages the Wire Authority Matrix and employee access controls in the core operating system.
• Delivers new hire security onboarding and recurring training for all staff.
• Schedules and maintains regular testing of all security systems.

• Prepares fraud risk reporting for the Enterprise Risk Management Committee, Audit & Risk Committee, and Board of Directors.
• Assists with regulatory exams, audits, and internal reviews.
• Maintains policies, procedures, and risk assessments aligned to current regulations, and exam guidance.
• Provides ongoing updates to bank leadership on regulatory priorities, enforcement actions, and proposed rule changes.
• Complies with all applicable banking laws and regulations, including, but not limited to, the Bank Secrecy Act, USA PATRIOT Act, and related anti-money laundering laws and regulations; and federal consumer protection legislation and regulations.

WHAT YOU BRING:

• 10+ years of fraud risk management experience in financial services.
• Deep knowledge of banking regulations, payment networks (Visa, Mastercard, NACHA), and BSA/AML requirements.
• Proven investigative skills - from case intake through court preparation.
• Strong written and verbal communication skills; comfortable briefing the Board & CEO as well as coaching frontline staff.
• Exceptional organizational skills with the ability to manage competing priorities and tight deadlines.
• Ability to work independently and influence cross-functionality without formal authority.
• Proficiency in Microsoft Office (Word, Excel) and banking/investigation software.
• Demonstrated discretion with confidential information.
• Applicable industry certification preferred (such as Certified Fraud Examiner (CFE) or Certified Anti-Money laundering Specialist (CAMS)).

• We're a locally rooted bank that genuinely cares about the people we serve. Your work matters here in a way that's hard to find at a large institution.
• Our team is lean, accessible, and values your expertise. You'll work alongside leadership, including the CEO, not just for them.
• We support ongoing certifications, compliance training, and professional development.
• Competitive compensation and benefits commensurate with experience.

LOCATION AND WORK SCHEDULE:
The Security & Fraud Officer will be assigned to the Corporate Administration Center in Leawood, KS and may be eligible for remote work opportunities. Generally, the Security & Fraud Officer will be expected to work Monday through Friday during regular business hours.

Apply now if you're an experienced Security & Fraud Officer ready to protect our customers, our colleagues, and our institution, serving as the bank's subject matter expert on fraud risk and physical security and thrive at the intersection of investigation, compliance, and collaboration.

Note: The purpose of this document is to provide a general summary of essential responsibilities and requirements for the position and is not meant as an exhaustive list.

First Federal actively seeks to recruit and hire protected veterans.

First Federal Bank is committed to providing equal employment opportunities to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category.