Secondary Review Nurse - Indiana

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Secondary Review Nurse plays a critical role in evaluating clinical requests for Home and Community-Based Services (HCBS). This position ensures that care provided is medically necessary, cost-effective, and tailored to the individual needs of each member, while remaining compliant with state regulations.

If you reside within the state of Indiana, you will enjoy the flexibility to work remotely * as you take on some tough challenges.

Primary Responsibilities:

• Participate in secondary reviews for HCBS services and Medicaid services
• Review and process prior authorization requests for LTSS and HCBS services
• Apply clinical judgment and decision support tools to determine medical necessity and appropriateness of services
• Collaborate with care managers, physicians, and other stakeholders to ensure continuity of care and alignment with the members’ service plan
• Monitor utilization patterns and identify opportunities for improved care coordination and cost containment
• Document all clinical decisions and communications in accordance with regulatory and organizational standards
• Support quality improvement initiatives and participate in developing education and training for staff
• Identify potential quality of care concerns, including instances of over/or underutilization of services and escalate these issues as needed
• Stay current with established guidelines and regulatory requirements

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted RN license for Indiana
• 3+ years of clinical experience in a hospital, acute care, home health / hospice, direct care or case management and the ability to quickly identify needs and issues
• 2+ years of experience with completing functional assessments for LTSS services
• 2+ years of Medicaid, Medicare, or Managed Care experience and with Long-Term Services and Supports
• Intermediate level of knowledge of LTSS experience determining eligibility and appropriate allocation of services
• Intermediate level of computer/typing proficiency to enter/retrieve data in electronic clinical records; experience with email, internet research, use of online calendars and other software applications

Preferred Qualifications:

• Pre-authorization experience
• Utilization Management experience
• Case Management experience
• Knowledge of state and federal guidelines
• Home health or hospice
• Proven problem-solving skills; the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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