Scrum Master - remote contract

Who We Are

PLATO is Canada’s largest Indigenous-owned software testing and technology services company. For nearly 30 years, our expert teams have helped our clients deliver reliable products that users enjoy interacting with.

Our 100% Canada‑based team brings deep experience in QA, software testing, and IT services, along with a shared commitment to collaboration, mentorship, and continuous improvement. We’re a team that shows up for each other, whether that’s tackling complex client challenges or helping colleagues grow through coaching and knowledge‑sharing.

As Canada’s largest Indigenous‑owned software testing company, we’re proud of our roots and our mission to build a stronger, more inclusive technology workforce. At the same time, we warmly welcome applicants of all backgrounds and experiences who are passionate about quality, teamwork, and making an impact.

Contract Duration: July to December 2026

Security Clearance: Reliability or higher is required at time of application

Role Overview

The Scrum Master will support delivery execution for a complex social services transformation initiative by driving Agile best practices, improving team performance, and fostering a culture of continuous improvement. Acting as a coach, facilitator, and servant leader, the Scrum Master will guide teams through delivery challenges, support effective planning and execution, and implement governance measures that enhance delivery outcomes.

Key Responsibilities

• Coach and mentor teams, team leads, and stakeholders on Agile and Scrum practices.

• Facilitate Agile ceremonies and support continuous improvement initiatives.

• Identify and resolve delivery impediments to improve team velocity and effectiveness.

• Support planning, estimation, prioritization, resource allocation, and release management activities.

• Implement delivery metrics, governance controls, and performance measures to track progress and outcomes.

• Utilize Azure DevOps to support backlog management, sprint planning, reporting, and delivery tracking.

• Collaborate with stakeholders to manage dependencies and support successful program delivery.

Required Qualifications

• 4+ years of experience in Agile Project Management, Scrum, and Agile delivery environments.

• Demonstrated experience coaching and mentoring Agile teams within complex transformation programs.

• Strong knowledge of Scrum methodology, Agile best practices, delivery governance, and continuous improvement.

• Experience with planning, estimation, prioritization, resource planning, release planning, and delivery management.

• Proficiency with Microsoft Azure DevOps for Agile planning, tracking, and reporting.

• Proven ability to improve team performance, remove impediments, and drive delivery outcomes.

• Strong facilitation, stakeholder management, communication, and problem-solving skills.

Work With Us

At PLATO, we believe that great work happens when people feel supported, connected, and challenged in the right ways. You’ll be part of a collaborative environment where experienced professionals share knowledge, mentor others, and contribute to solving complex, real‑world client projects.

We are committed to inclusive hiring practices and encourage applications from individuals of all backgrounds, including women, persons with disabilities, visible minorities, and Indigenous peoples. If you require accommodation at any stage of the recruitment process, we’re here to support you.

PLATO respectfully acknowledges that we operate on treaty territories, unceded First Nations and Inuit territories, and within Métis homelands. We honour the long history of these lands and actively work toward reconciliation between Indigenous and non‑Indigenous peoples on Turtle Island.