Salesforce Business Analyst

Company Overview

Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering, automation, data engineering, and infrastructure modernization services, while elevating brands through digital experience, creative content, and customer data analytics services.

Don't just work, thrive. At Bridgenext, you have an opportunity to make a real difference - driving tangible business value for clients, while simultaneously propelling your own career growth. Our flexible and inclusive work culture provides you with the autonomy, resources, and opportunities to succeed. 

Position Description

We are looking for a talented and experienced Salesforce Business Analyst to join our team in Latin America.

Responsibilities include but are not limited to:

• Act as the primary Salesforce business liaison for intake of enhancement requests from sales and business stakeholders
• Translate business needs into clear, actionable Jira user stories with well defined acceptance criteria
• Manage and prioritize the Salesforce enhancement backlog in collaboration with business and technology partners
• Partner closely with Salesforce developers to clarify requirements and validate implementation intent
• Perform hands on functional testing of user stories across managed sandbox environments
• Validate acceptance criteria prior to promotion across sandbox tiers and into production
• Coordinate closely with developers to ensure smooth movement of changes through the release path
• Raise risks, gaps, or inconsistencies when requirements or outcomes do not align with business expectations
• Maintain lightweight documentation to support knowledge continuity and auditability
• Support day to day operational flow of Salesforce enhancements to keep demand moving efficiently

Workplace: Remote role, preferably in Argentina but open to other Latin American locations

Must Have Skills:

• 5–8+ years of experience in a Salesforce Business Analyst or Salesforce Consultant role
• Strong experience with Salesforce Sales Cloud in a business driven environment
• Hands on experience creating and managing Jira user stories and acceptance criteria
• Experience testing Salesforce enhancements across multiple sandbox environments
• Ability to work effectively with developers to clarify requirements and validate outcomes
• Strong judgment and critical thinking skills to identify issues and raise flags early
• Clear communication skills with both business and technical stakeholders

Preferred Skills:

• Experience supporting transportation, wealth, asset management, or sales driven organizations
• Experience working in environments with incremental Salesforce enhancements (page layouts, picklists, minor automation)
• Familiarity with Salesforce release management and sandbox promotion models
• Salesforce Admin, Salescloud or other certificiations
• Ability to ramp up quickly with minimal documentation and direct hand holding
• Comfort operating in environments without dedicated QA support

Professional Skills:

• Solid written, verbal, and presentation communication skills
• Strong team and individual player
• Maintains composure during all types of situations and is collaborative by nature
• High standards of professionalism, consistently producing high quality results
• Self-sufficient, independent requiring very little supervision or intervention
• Demonstrate flexibility and openness to bring creative solutions to address issues 

Bridgenext is an Equal Opportunity Employer

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