Sales Operations Senior Manager

About the role

We’re hiring a Sales Operations Senior Manager to be the operational backbone of our go-to-market sales motion. This is a high-impact, detail-oriented role at the intersection of strategy, data, technology, process, and execution — built for someone who is energized by extracting actionable insights from data, bringing order to complexity, and enabling a team of field reps to do their best work. This role reports directly to the VP of Sales.

If you're an experienced sales operations professional with a strong commitment to our mission, we want to hear from you. Join us in paving the way for expanded access to high-quality maternal mental healthcare!

What you'll do

• Own sales reporting and analysis — build and maintain dashboards that track pipeline health, quota attainment, and leading indicators; synthesize data into clear, insight-driven reporting for team reviews and leadership
• Lead forecasting, capacity planning, and pipeline management — maintain quarterly projections, monitor rep attainment against targets, and flag trends early with context and recommended action
• Manage sales infrastructure and tools — administer HubSpot as the system of record, enforce data hygiene standards, and build workflows and automations that reduce manual work and surface timely alerts; serve as internal subject matter expert on the sales tech stack; evaluate new tools and implementations
• Drive sales process optimization — document and continuously improve the end-to-end field sales process from initial outreach through clinic onboarding and account maintenance; maintain SOPs that make the motion repeatable and scalable as the team grows
• Maintain sales resources and collateral – ensure the in-field sales team is has playbooks, training material, collateral, and other key information easily accessible 
• Support hiring & onboarding processes - partner with the VP of Sales to build and grow the sales organization, facilitating a smooth hiring and onboarding process
• Manage sales operations team responsible for data maintenance and hygiene, inbound lead outreach for new accounts, provider marketing and communications, and inside sales / remote account management

Who you are

• 5-7 years of work experience in analytical, strategic, and/or operational roles — including at least 2 years of experience in sales operations, revenue operations, sales, or a similar role supporting a field sales team; and at least 2 years in healthcare
• Hands-on experience administering HubSpot or a comparable CRM — workflow building, reporting, and data hygiene
• Advanced Excel or Google Sheets proficiency; comfortable building tracking models, quota sheets, and attainment dashboards from scratch
• Analytical and data fluent — you can pull, clean, and interpret pipeline data and translate it into clear, actionable insights for senior stakeholders
• Organized and process-oriented — you instinctively document workflows, build repeatable systems, and find satisfaction in bringing structure to complexity
• A strong communicator who can distill complex data into crisp summaries without losing the “so what”
• Proactive and detail-oriented — you flag issues early, follow through, and don't let things fall through the cracks
• Comfortable with AI tools and able to apply them practically
• Experience managing or coaching junior team members is a plus
• Experience in a startup environment is a plus

Details

• Full-time; remote
• Base comp of $120K; annual bonus opportunity up to $25K based on sales team performance
• Meaningful equity package with significant upside potential

Perks and Benefits

• Competitive paid time off
• Competitive parental leave policy
• One-time stipend to enhance your work from home experience
• Medical, dental, and vision insurance
• 401K
• Bereavement leave, including for miscarriage and pregnancy loss
• Annual stipend for your choice of wellness benefits
• Annual professional development stipend
• Virtual team events

Seven Starling is an equal opportunity employer, passionately committed to equitable hiring and boldly dedicated to diversity in our teams. We do not discriminate in employment opportunities or practices based on actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, or related conditions), age, marital status, sexual orientation, gender identity or expression, veteran status, uniformed service member status, disability, or any other characteristic protected by law.

We strongly encourage individuals from all backgrounds to apply. Even if you don’t meet every single requirement, you might be the right candidate for this or other roles.

Please do not call our public clinical admissions line in regard to this or any other job posting.

We will be accepting applications on a rolling basis and will close this once a candidate has been identified.