Reporting & Business Intelligence Team Lead (Remote)

Position Summary

We are looking for a highly analytical and operationally driven Reporting & BI Team Lead to oversee and guide our reporting and business intelligence initiatives within a fast-growing medical billing organization.

This individual will initially report under the technology division and work closely with executive leadership, operations, and billing teams. Over approximately six months, the role will transition into the billing organization as a strategic operational leader focused on reporting accuracy, revenue cycle visibility, automation opportunities, and actionable analytics.

This role is critical to the future growth of the company and will become a central source of operational and financial insight across departments.

Key Responsibilities

• Lead and mentor the Reporting & BI team responsible for operational and client reporting
• Develop and maintain reporting standards, documentation, and QA processes
• Translate business and billing requirements into actionable reporting solutions
• Work cross-functionally with operations, billing leadership, finance, and technology teams
• Identify trends, inefficiencies, and opportunities for automation or workflow improvements
• Build scalable reporting processes and dashboards using BI tools and data platforms
• Ensure reporting accuracy, consistency, and timely delivery
• Act as a subject matter expert for medical billing data, reporting logic, and operational KPIs
• Help shape long-term reporting strategy and operational intelligence initiatives
• Assist with transitioning reporting ownership and workflows into the billing organization

Qualifications

• 5+ years of experience in reporting, business intelligence, healthcare analytics, or medical billing operations
• Strong understanding of medical billing workflows, reporting requirements, and revenue cycle concepts
• Previous leadership or team lead experience preferred
• Experience working with reporting teams, analysts, or operational BI environments
• Strong analytical and problem-solving skills
• Ability to communicate technical findings to non-technical stakeholders and executives
• Experience with Power BI, Excel, SQL, and reporting automation tools
• Strong organizational and documentation skills

Preferred Qualifications

• Experience within medical billing, RCM, or healthcare operations
• Familiarity with KPI tracking, operational metrics, and client reporting
• Experience leading process improvement or automation initiatives
• Understanding of data governance and reporting validation processes

What Success Looks Like

• Becomes a trusted operational reporting leader across the company
• Improves reporting accuracy, visibility, and decision-making capabilities
• Helps build scalable reporting infrastructure for company growth
• Successfully bridges communication between technical and operational teams
• Creates structure, accountability, and long-term strategy for the BI/reporting function