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The scheduler is responsible for managing and scheduling recording sessions for project participants while ensuring deadlines are met. They act as the primary point of contact for participants, handling inquiries, screening candidates, and providing logistical information.
Work Location: Remote
Engagement Model: Freelance / Independent Contractor
Expected Work Schedule: ca. 4-8 hours per day, 5 days a week
Expected Start Date: Nov. 2026
Duration: 6-8 weeks, depending on the task assigned
Language(s) Needed: Kannada
Work Summary
DataForce is seeking a motivated Scheduler to work remotely to schedule recording sessions for one of our Data Collection projects taking place in Pune, India. As our Scheduler, you will play a pivotal role in ensuring that our project runs smoothly, appointments with project participants are efficiently scheduled and managed, and deadlines are met.
Schedulers are responsible for communicating with potential participants via phone or email, as well as screening them based on defined criteria, and scheduling them based on their availability. Schedulers are also responsible for responding to pre-study participant questions, and pre-study follow-ups to encourage attendance and minimize no shows. The remote scheduler is the first point of contact between our team and study participants.
Work Responsibilities
Validation of candidates via phone call according to project requirements
Checking their availability for the project
Answering candidates' questions
Providing logistic information
Scheduling candidate for the sessions time
Sending reminders to the participants to make sure they don't forget about the scheduled sessions
Filling the session schedule days in advance
Communicating daily schedule updates to project team
Work Requirements:
Idiomatic fluency in Kannada
Can adapt to the IST time zone
Be able to work a flexible schedule as needed
Have computer competency for data entry and the production of reports and schedules
Be able to adapt to changing priorities through applied feedback, and shifting focus quickly as project needs evolve
Must possess outstanding customer service, excellent communication skills including phone, email, and electronic media communication
Must be extremely detail-oriented
Experience working in a team
In case you have any questions about this role contact us at: DataForce.Sourcing@transperfect.com
DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.
We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching, and processing data for Machine Learning in different AI domains.
To learn more about DataForce please visit us at https://www.transperfect.com/dataforce
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