Remote Occupational Health Nurse - LPN - Telephonic Triage

Job DetailsPosition Type: Full TimeSalary Range: $23.00 - $32.00 HourlyTravel Percentage: NoneJob Category: LVN/LPNJob Summary We are looking for a Remote Telephonic Triage LPN to help support our Incident Intervention program.   Schedule: Monday - Friday 12:30pm - 9:00pm MST with rotating weekends and holidays required.  This position has a targeted start date of Friday, October 2, 2026.  The LPN utilizes evidence-based guidelines when following-up telephonically on injuries reported to WorkCare, ensuring employees are managing their injuries appropriately and progressing towards maximum functionality. Provide telephonic follow up and case closures to employees that have reported injuries to WorkCare Use evidence-based suggestions for either continued self-care treatment of the injury, escalating to a WorkCare Physician and a clinic visit, or closing the case Call clinic providers and obtain status from employee’s appointments   Essential Duties and Responsibilities The following reflects the current definition of essential functions for this job but does not restrict the tasks that may be assigned. Leadership may assign or reassign duties and responsibilities to this job at any time. Provide telephonic follow up and case closures in accordance with Policy and Procedures  If successful contacting the employee: Determine what course of action to take  Continue self-care  Consult a WorkCare Physician to discuss the treatment options  If unsuccessful in contacting the employee,  Check the CSI and follow the instructions given for that client  Call clinic providers and obtain status from employees’ appointment  Provide additional services to WorkCare as directed by Physician, Department Manager or Supervisor.      QualificationsEducation and Experience Graduate of accredited school of nursing. At least 2 years' nursing experience.  Experience in occupational health, urgent care and emergency room preferred Must hold current and valid LPN license. LPNs must be able to obtain and maintain Enhanced Nurse Licensure Compact (eNLC) LPN must adhere to the requirements and time frames of licensure in all other states per policy   Skills and Competencies Strong verbal, written and interpersonal communication skills. Must be able to demonstrate the ability of maintaining privacy and confidentiality. Strong critical thinking skills; problem solving, and decision making. Must have the ability to gather data, compile information and prepare reports. Ability to manage multiple priorities, with attention to detail and accuracy. Ability to create and edit written materials. Ability to communicate effectively to a variety of audiences. Skill in organizing resources and establishing priorities. Demonstrate cooperative behavior with colleagues, supervisors and clients. Strong time management, organizational, and follow-through skills. Ability to meet and exceed daily and weekly individual performance goals. Ability to work independently as well as assisting other team members when needed. Requires regular and predictable attendance and punctuality. Demonstrates positive telephone interaction skills as evidence by courteousness, open-ended questions to identify problems and conversation focused on goal directed, time limited communication. Must have the ability to maintain a professional approach with others in job-demanding, multitasking and/or project support situations; the ability to create and edit written materials; the skill in organizing resources and establishing priorities; and the ability to gather data, compile information and prepare reports. Must also have the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures and governmental regulations.   Computer Skills Must be competent in the Windows operating system environment, Adobe Professional, Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) and learn other software as needed. Must be able to multi-task between multiple software programs. Must have good typing skills with the ability to type and talk simultaneously.   Physical Demands Requires sitting for long periods of time, working at a desk. Some bending and stretching could be required. Working under stress and use of computer/phone required. Manual dexterity required for use of computer keyboard. Occasionally may be required to stand, walk, stoop, kneel and/or crouch. May occasionally lift and/or move up to 15 pounds. Work Environment Employees must live in a location that can maintain reasonable connectivity to power and internet. All Incident Intervention employees working from home are expected to adhere to the following requirements prior to working from home: Must meet all IT requirements as outlined by IT Department. Work environment must be free from background noise and distraction. Must dedicate their full attention to their job duties during working hours. Must be able to meet the following privacy and security requirements, as per HIPAA regulations: home office must be in an enclosed private room with 4 walls. home office must have a closed-door during business hours. home office must be removed from normal foot traffic. during working hours no unauthorized personnel are allowed in home office.   This position has an hourly pay range of $23 - $32 per hour. Final compensation for this position depends on factors such as job-related knowledge, skills, experience, and qualifications.  Benefits for this position include paid time off; medical, dental, vision, and critical illness insurance; HSA, HRA, and FSA; life and disability insurance; EAP; 401K; legal and identity theft coverage; pet insurance and more.  The preceding statements describe the general job responsibilities and individual’s qualifications inherent to this position. These are not intended to be construed as exhaustive lists. To perform this job successfully, the individual must be able to perform each essential function satisfactorily, accurately, and safely. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of their jobs. This job description may be reevaluated and/or modified at any time without notice. Every qualified individual has the same opportunity for recruitment, hire, training, transfer, promotion, compensation, benefits, employee activities, and general treatment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other classification protected by applicable local, state, or federal law