Remote Cloud Operations Analyst

At Blue Mountain, we support the companies developing life-changing medicines, therapies, and medical devices. Our software helps highly regulated life sciences organizations improve compliance, operational efficiency, and collaboration - so they can stay focused on improving patient outcomes.

We are looking for a motivated, entry-level Cloud Operations Analyst to join our growing team. If you enjoy technology, problem-solving, automation, and cloud platforms, this is an opportunity to build a long-term career with a company that invests in your growth.

What You'll Do

As a Cloud Operations Analyst, you'll help support and maintain Blue Mountain's cloud-hosted software environments for customers across the global life sciences industry. You'll work closely with experienced technical teams while gaining hands-on experience with cloud infrastructure, databases, scripting, and software operations.

Key Responsibilities

• Support cloud-based customer deployments and system configurations
• Monitor cloud environments to ensure reliability and performance
• Execute and maintain PowerShell scripts for operational tasks and automation
• Assist with SQL database backup, restore, and maintenance activities
• Support Azure cloud infrastructure and related services
• Create and maintain technical documentation and process guides
• Assist with authentication setup and application access management
• Help troubleshoot application and infrastructure issues
• Participate in software upgrades, cloud operations tasks, and continuous improvement initiatives

What We're Looking For

• We're seeking someone who is curious, collaborative, and eager to grow their technical skills in a fast-paced cloud operations environment.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field
• Working knowledge of:
• PowerShell scripting
• Microsoft SQL / SQL querying
• Microsoft Azure cloud technologies
• Strong troubleshooting and analytical thinking skills
• Excellent communication and documentation abilities
• Ability to learn quickly and work effectively in a team environment

Nice to Have

• Internship, academic, lab, or personal project experience with cloud technologies
• Exposure to IT operations, SaaS platforms, or database administration
• Familiarity with networking, automation, or monitoring tools

What You Can Expect

At Blue Mountain, we believe in building careers - not just filling roles. You'll receive structured onboarding, mentorship, and hands-on training from experienced team members who are invested in your success.

Why Join Blue Mountain?

• Meaningful work supporting the life sciences industry
• Collaborative and supportive team environment
• Career growth and technical development opportunities
• Exposure to enterprise cloud technologies and SaaS operations