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The coordinator assists clients with vacation and travel planning by researching destinations and managing reservations. They are also responsible for maintaining accurate client records and providing ongoing customer support before and after travel.
Remote Client Services Coordinator
Position Overview
We are looking for motivated, organized individuals who enjoy helping others and are interested in working remotely within the travel industry. This role focuses on assisting clients throughout the travel planning process while providing friendly and dependable customer service.
Responsibilities
Assist clients with vacation and travel planning
Research destinations, accommodations, cruises, and travel options
Coordinate reservations and maintain accurate booking information
Communicate with clients before and after reservations are made
Respond to questions and provide helpful travel information
Maintain organized client records and follow up as needed
Stay informed about destinations, suppliers, and current travel offerings
Participate in ongoing training and professional development
Qualifications
Strong communication and customer service skills
Organized with good attention to detail
Comfortable using a computer and online systems
Able to work independently and manage time effectively
Dependable and willing to learn
Previous travel experience is helpful but not required
Training is provided
What We Offer
Remote work environment
Flexible scheduling
Comprehensive training
Ongoing support and development
Travel industry education and resources
Opportunity to work with a variety of destinations and travel suppliers
Applicants must be at least 18 years old and from the United States, United Kingdom, Mexico, or Australia.
Selected applicants will be invited to a brief virtual overview where we will explain the role, training, day to day responsibilities, and next steps.
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