Relationship Specialist (Remote)

Company: Fresh Start Home Services, LLC

Location: Remote

Job Type: Full-Time

Pay: Hourly + Commission + Bonuses

Terms: Full-time, Hourly

Salary: base + commission + bonus          
Health Insurance: plans available

About Us:

Fresh Start Home Services is a Houston-based real estate investment company that buys over 150 houses each year from homeowners who need to sell. We help people dealing with inherited properties, foreclosure, divorce, unwanted rentals, major repairs, and other situations where selling the traditional way isn't the best option.

Our marketing brings in a steady flow of seller leads every day. We also have thousands of homeowners already in our database who have reached out to us in the past. That's where you come in.

About the Role:

We're looking for someone who is great with people and enjoys talking on the phone.

Your job isn't to pressure people into selling their house. Your job is to build relationships, stay in touch, and be there when they're ready.

Many homeowners aren't ready the first time they contact us. Some need a few weeks. Some need several months. The person who gets the appointment is usually the person who stayed consistent and earned their trust.

You'll spend your day talking with homeowners, learning about their situation, answering questions, following up, and setting appointments for our Acquisitions Specialists when someone is ready to discuss selling.

You'll also respond to new leads that come in throughout the day.

If you enjoy conversations, can build trust quickly, and don't mind following up multiple times without giving up, you'll probably do well here.

Responsibilities:

• Calling existing leads in our CRM
• Following up with homeowners by phone, text, and email
• Responding to new inbound seller leads
• Learning about each homeowner's situation
• Building trust and answering questions
• Updating notes inside our CRM
• Setting qualified appointments for our Acquisitions team
• Staying organized and managing your follow-up pipeline
• Participating in weekly training and team meetings
  

Candidate Qualities:

• You don't need real estate experience.The people who succeed here usually have experience in things like:
  • Inside sales
  • Appointment setting
  • Customer service
  • Collections
  • Real estate
  • Insurance
  • Mortgage
  • Call center sales
  We're looking for someone who is:
  • Friendly and easy to talk to
  • Comfortable spending most of the day on the phone
  • Organized and dependable
  • Competitive without being pushy
  • Good at asking questions and listening
  • Coachable and open to feedback
  • Able to stay positive after hearing "not yet"
  
  
• What matters most is that you're comfortable talking to people and know how to build relationships.

Demonstrate our FRESH core values in all you do –

Freedom, Respect, Enthusiasm, Steadfast, Humility

What You'll Get:

• Work from home
• Company-generated leads
• Base pay plus commission and bonuses
• Ongoing sales training and coaching
• Opportunities for advancement as we continue to grow
• A team that enjoys winning together and helping each other improve

Reach out to join our team!

We’re a team that supports and holds each other accountable for personal and professional growth. The ideal candidate thrives in a fast-paced environment, brings a friendly and professional attitude, and values collaboration, integrity, and the meaningful impact we make in our clients’ lives.

At our company, you’ll find:

• A clear growth path—we promote from within and reward performance
• A supportive and mission-driven culture
• Ongoing training in real estate, sales, and personal development
• A team that celebrates wins and learns from challenges together

After applying, you will receive an email with instructions to submit a short video.

In that video, answer:

• Why would you crush this role?
• What experience do you have working on the phone with customers?
• Why are you looking for your next opportunity?

Only candidates who complete this step will be reviewed.