Relationship Officer, DBC - Balance Builder (Mashreq Global Network Pakistan)

To achieve monthly KPIs assigned 

To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.

To ensure that all telesales activities are directed to meeting sales targets.

To ensure assigned card monthly targets are achieved

To ensure that there is no miss selling

To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns

Adherence to discipline and punctuality

Constant follow up with the customer. 

Attending Daily team huddles & keeps up to team commitments.

Monitor personal performance and align strategies to improve sales out comes.