The Registration Representative is responsible for reviewing and resolving registration errors to prevent claim denials and payer rejections. They will utilize Epic software to troubleshoot eligibility issues and manage payer information within client systems.
Job Title
Registration Rep
Location
Remote (TN, GA, AL, FL, NC, SC, KY)
Job Type
Full-Time
Department
CBO Registration
Pay
$18.00/hr
About MedSrv, LLC
As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. At MedSrv, we believe it takes more than just technology and technical expertise to make a difference. It takes innovation, a willingness to adapt, and a passion to be the best. We are the difference in Revenue Cycle Management – guided by faith and committed to serving with integrity and compassion.
Position Overview
We’re seeking a Registration Representative to support our back-office registration team. In this role, you’ll review and resolve registration issues that may cause claim errors, payer rejections, or denials. If you’re detail-oriented and ready to contribute to a mission-driven team, we’d love to have you join us.
What You’ll Do
Review and fix registration errors flagged during claim edits.
Resolve payer rejections (277 files) and denials related to registration.
Use Real-Time Eligibility (RTE) in EPIC to troubleshoot issues.
Identify and resolve payer mapping or user entry errors.
Manage payer information in client systems (add, remove, update order as needed).
What We’re Looking For
Education: High school diploma or equivalent (required).
Experience: At least 1 year of related experience preferred; equivalent training/education considered.
Strong attention to detail and problem-solving skills.
Physical Requirements
Able to work at a computer for extended periods.
Occasionally lift up to 15 lbs.
Why Join Us?
Work with a team that values faith, integrity, and compassion.
Supportive, inclusive, and casual work environment.
Training and development to help you grow.
No weekends – enjoy work-life balance.
Competitive benefits, paid time off, and 401k with match.
Ready to make a difference in healthcare?
Apply today and join MedSrv — where we guide by faith and serve with heart.
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