Regional Vice President

Description

Faithful Companion is a customer service-focused company that understands that pets are truly family members. We are looking for people who are equally service-minded, and who comprehend the honor and privilege it is to serve pets and their families through such a difficult time. Our service model is evident in everything we do, including how we serve our Faithful Companion team members. We pride ourselves on maintaining an employee-centric company culture that values open communication, a healthy work-life balance, rewarding work, and a family atmosphere. 

The Regional Vice President (RVP) is responsible for the strategic leadership, operational excellence, financial performance, and growth of multiple pet cremation facilities across a multi-state region. This executive leader ensures every location consistently delivers exceptional service to veterinary partners and pet families while maintaining the highest standards of compassion, compliance, safety, and operational efficiency.

The Regional Vice President develops high-performing leadership teams, drives accountability, executes company initiatives, and champions a culture centered on service excellence, integrity, and continuous improvement.

This position will be a remote role with the ideal candidate residing in either the Pacific, Central or Mountain time zones as the geographical area of responsibility will lie primarily in western states.

Requirements

• Bachelor's degree in business administration, Operations Management, or a related field (or equivalent executive experience). 
• 10+ years of progressive operations leadership experience. 
• 5+ years managing multiple locations across multiple states. 
• Demonstrated success leading distributed teams with full P&L responsibility. 
• Experience managing managers and developing leadership teams. 
• Ability to travel extensively (40-60%) throughout assigned territory. 
• Excellent communication, organizational, and leadership skills. 

Preferred

• Experience in funeral service, cremation services, healthcare, veterinary services, logistics, or other highly regulated service industries. 
• Experience leading organizations through rapid growth or acquisitions.