Regional Corporate Digital Operations Team Specialist
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AI Summary
The Regional Digital Sales Op Specialist will be responsible for assisting an assigned regional group of stations to enter their digital account business into our order management system (AOS). The Specialist needs to be able to be detail-oriented in a fast-paced environment. In this role they will work alongside Sales and Sinclair/Amp Digital Operations. This position reports into the Corporate Digital Sales Operations Senior Manager.
Responsibilities:
Responsible for entering digital orders on behalf of Sales and Marketing Specialists from a group of assigned stations
Initial key point of contact to assigned stations/campaigns
Oversee assigned campaigns until they are live
See order entry requests and issues through in a timely resolution
Must gain and maintain an understanding of our digital product offerings
Provide regular communication with station sales, production teams and other station/corporate departments
Work alongside Sr. Regional Corporate Sales Team member who helps with pre-and-post sale duties
Must be comfortable providing order entry training as needed
Other duties as assigned
Skills and Qualifications:
Bachelor’s Degree in Marketing, Business, Communications, or a related work experience
1-2 years of experience in digital sales or operations and customer service
Proficiency with MS Office Suite (Outlook, Word, Excel)
Excellent communication, problem-solving, and customer service skills
Strong organizational skills, attention to detail, and ability to manage multiple priorities under deadlines.
Core Competencies:
Customer-Centric Mindset: Demonstrates patience and empathy, ensuring positive interactions and support for internal stakeholders.
Collaborative Spirit: Enjoys working with others to achieve shared goals and thrives in a team-oriented environment.
Creative Problem-Solving: Brings innovative ideas to improve processes and enhance campaign performance.
Adaptability: Handles shifting priorities and high-volume workloads with professionalism and efficiency.
Proactive Support: Takes initiative to assist colleagues and resolve issues before they escalate.
Enthusiasm for Helping Others: Gets excited about enabling fellow employees to succeed and contributing to overall team success.
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