Quality Assurance Analyst

Job Description

SaiTech, Inc. is seeking a WordPress Quality Assurance Analyst to join our team. Position is remote and can work from home.   This role partners with developers, designers, content administrators, product owners, and stakeholders to validate requirements, identify defects, and verify that all releases meet organizational standards before deployment. The analyst supports the full software development lifecycle by creating and executing test plans, validating integrations, conducting user acceptance testing, and ensuring compliance with accessibility, security, and content quality requirements. This position plays a critical role in delivering reliable, user-centered digital experiences.

• Deliver high-quality releases with minimal production defects.
• Improve testing coverage and documentation quality.
• Ensure accessibility and compliance requirements are consistently met.
• Support reliable, secure, and user-friendly WordPress experiences.
• Contribute to continuous improvement of QA processes and practices.

Responsibilities 

Responsibilities include ensuring the quality, functionality, usability, accessibility, and performance of WordPress websites, applications, and digital experiences. 

• Quality Assurance & Testing
• WordPress Platform Validation
• Accessibility, Performance & Compliance
• Defect Management & Reporting
• Documentation & Process Improvement

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Digital Media, or a related field, or equivalent experience.
• 3+ years of quality assurance or software testing experience. 
• 2+ years of experience testing WordPress websites or content management systems.
• Experience creating and executing structured test plans and test cases.
• Strong understanding of website functionality, responsive design, and content management workflows.
• Knowledge of HTML, CSS, JavaScript, and browser developer tools.
• Experience using issue tracking and defect management tools such as Jira, Azure DevOps, or similar platforms.
• Strong analytical, troubleshooting, and communication skills.
• Demonstrated attention to detail and commitment to quality.

Preferred Qualifications

• Experience with enterprise WordPress environments.
• Knowledge of accessibility compliance standards (WCAG 2.1 AA and Section 508).
• Experience testing REST APIs and third-party integrations.
• Familiarity with automated testing tools such as Selenium, Cypress, or Playwright.
• Experience with WordPress hosting environments, deployment processes, and version control systems.
• Understanding of SEO best practices and web analytics.
• Experience supporting government, federal, or highly regulated environments.

Technical Skills

Required

• WordPress Administration
• Functional and Regression Testing
• Cross-Browser Testing
• Mobile and Responsive Testing
• Defect Tracking and Reporting
• HTML/CSS Fundamentals
• Jira or Similar QA Platforms

Preferred

• Selenium, Cypress, or Playwright
• Git/GitHub
• Google Analytics
• Accessibility Testing Tools
• Performance Testing Tools
• API Testing (Postman or similar)

Summary

SaiTech, Inc. is an equal opportunity and anti-discrimination employer. SaiTech Inc, remains committed to fostering an inclusive, respectful, and fair workplace—while fully complying with federal employment laws including Section 503 and VEVRAA. This includes adhering strictly to merit-based employment principles and avoiding any policies or actions that might be interpreted as discriminatory or preferential based on protected characteristics. SaiTech is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, national origin, protected veteran status, or status as an individual with a disability.