Quality Assurance Analyst
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AI Summary
About the Role
Pogo is hiring a QA Analyst to review the video interviews that come through its AI Interviewer product. You'll check videos against a defined set of criteria and double-check the videos that Pogo's internal AI tool has already screened—catching anything the AI missed before it reaches the client.
This is a high-volume role (100+ videos a day). Most of that volume is fast, focused double-checking rather than a first-pass review, so speed and consistency matter as much as accuracy.
This role is open to junior to mid-level candidates.
What You'll Do
Review Videos: Evaluate content against Pogo's QA criteria for quality, accuracy, and completeness.
Audit AI Screening: Double-check videos already processed by Pogo's internal AI tool, flagging anything it got wrong or missed.
Maintain High Output: Work through a high daily volume (100+ videos), focusing primarily on quick, precise double-checking.
Feedback Loop: Flag recurring issues or patterns to the team so both the AI tool and QA criteria continuously improve.
What We're Looking For
Video Content Familiarity: Comfortable navigating and evaluating video (formal editor experience is not required).
AI Tool Literacy: A basic understanding of AI tools and how AI-assisted review workflows operate.
Volume & Detail Focus: Comfortable executing repetitive, detail-heavy tasks at speed without sacrificing accuracy.
Experience: Junior to mid-level. Prior experience in QA, content moderation, or video review is a plus, but not required.
Role Structure
Reporting Line: You'll report directly to one of Pogo's Customer Success leaders.
Work Schedule:
Primarily a morning shift (Philippine Time / PHT).
1–2 times a week, hours shift to Eastern Standard Time (EST) to overlap with the US team.
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