QA Engineer

We’re looking for a QA Engineer who cares about product quality end-to-end. You’ll work on Coupler.io — a no-code data integration and analytics platform that provides instant access to 400+ sources and processes millions of records daily, helping ensure its reliability, accuracy, and smooth integrations.

You’ll focus on how the product works in real conditions: testing integrations, investigating edge cases, and resolving complex issues together with engineering, product, and support teams

What are we looking for? 

Testing & QA expertise: 

• Strong experience with manual testing and end-to-end validation
• Experience in investigating customer issues and performing root cause analysis
• Experience in API testing (working with docs + real behavior, identifying inconsistencies)
• Experience in building and improving QA processes

Technical skills: 

• Strong debugging and problem-solving skills, including log analysis (CloudWatch, Logs Explorer)
• Good understanding of networks, HTTP, APIs, and web/client architectures
• Experience with version control systems (GitHub, GitLab, etc.)
• Experience using AI tools for workflow optimization

Communication & mindset: 

• Ability to translate technical concepts for different audiences (engineering ↔ non-technical)
• Strong sense of ownership and accountability
• Structured, detail-oriented approach
• Fluent English (written and spoken)

Would be a plus

• Experience with Playwright (TypeScript)

Your responsibilities

• Analyze requirements, test functionality, and identify defects and edge cases
• Own investigation of complex customer issues through L3 support, driving root cause resolution
• Validate third-party API integrations across testing and production environments
• Partner with engineering and product to resolve issues and improve system reliability
• Improve QA practices and elevate debugging and investigation standards
• Support releases and ensure stable rollouts with active post-release follow-up