QA ANALYST - SERVICENOW

This is a remote position.

• Design and execute test cases, test scenarios, and test plans for ServiceNow applications.
  
• Perform functional, regression, integration, and user acceptance testing (UAT).
  
• Identify, log, track, and retest defects through resolution.
  
• Validate business requirements against system implementations.
  
• Collaborate with developers, business analysts, and product teams to resolve issues.
  
• Support testing of workflows, configurations, and integrations within ServiceNow.
  
• Maintain test documentation and ensure requirement traceability.
  
• Participate in Agile ceremonies including sprint planning and reviews.
  
• Support continuous improvement of QA processes and testing standards.
  
• Assist in release validation and production readiness checks.
  

Required Qualifications

• 3-5 years of experience in software testing or QA roles.
  
• Strong experience testing ServiceNow or similar enterprise platforms.
  
• Solid understanding of software testing methodologies and SDLC.
  
• Experience working in Agile environments.
  

Technical & Functional Skills

• Manual testing (functional, regression, integration, UAT)
  
• Test case design and execution
  
• Defect tracking and reporting
  
• ServiceNow testing (workflows, modules, configurations)
  
• Basic API testing (Postman preferred)