PROJECT OPERATIONS SPECIALIST – KING COUNTY CRISIS TRAINING ACADEMY

Job Description

HARBORVIEW MEDICAL CENTER’S BEHAVIORAL HEALTH INSTITUTE has an outstanding opportunity for a PROJECT OPERATIONS SPECIALIST – KING COUNTY CRISIS TRAINING ACADEMY (KC-CTA)

WORK SCHEDULE
100% FTE
Weekdays
100% Remote - Onsite as business needs require

DEPARTMENT DESCRIPTION
The Harborview Behavioral Health Institute (BHI) is a program of Harborview Medical Center that is dedicated to advancing innovation, research and clinical practice in community behavioral health. The BHI Pillars of Clinical Services, Training, Policy and Workforce Development, and Research and Program Evaluation are focused on innovative practices that improve access to effective behavioral health care. The BHI is led and staffed by Harborview Medical Center clinical staff and faculty from the UW Medicine Department of Psychiatry and Behavioral Sciences.

POSITION HIGHLIGHTS
The Project Operations Specialist – King County Crisis Training Academy (KC-CTA) provides operational leadership for coordination, implementation, and continuous improvement of a countywide crisis workforce training initiative funded through the King County Crisis Care Centers Levy. Reporting to the Behavioral Health Institute (BHI) Program Director, this position is responsible for managing the operational systems and processes that support planning and delivery of KC-CTA activities across Phase 1 (Scoping) and Phase 2 (Training Delivery).

PRIMARY JOB RESPONSIBILITIES

• Lead coordination of day-to-day KC-CTA operations across multiple workstreams
• Develop, maintain, and continuously improve coordination systems, tools, and workflows
• Independently track and manage timelines, milestones, and deliverables; identify risks and implement solutions
• Lead coordination of logistics for in-person, virtual, hybrid, and asynchronous trainings
• Determine scheduling approaches, platforms, and resource needs
• Provide event coordination and real-time problem-solving
• Manage systems for tracking participation, attendance, and evaluation data.
• Develop and maintain tracking tools and reporting systems.
• Prepare summaries and reports for leadership, partners, and funders.
• Coordinate communications and outreach activities in collaboration with communications staff
• Coordinate accessibility supports and ensure alignment with standards.
• Support trauma-informed and culturally responsive practices.

     
REQUIREMENTS

• Bachelor's degree in public health, behavioral health, communications, education, human services, or a related field
• Four to Five years’ experience
• Demonstrated experience managing project coordination, program operations, or administrative systems supporting trainings, meetings, or events in a healthcare, public-sector, nonprofit, or educational setting.
• Experience coordinating multiple concurrent activities with competing priorities while maintaining accuracy, organization, and attention to detail.
• Demonstrated ability to work independently and exercise professional judgment in prioritizing work, resolving operational challenges, and adapting to changing project needs.
• Experience developing, maintaining, or improving workflows, tracking systems, or operational processes to support program delivery.
• Strong written and verbal communication skills, including the ability to communicate clearly and professionally with diverse internal and external stakeholders.
• Demonstrated ability to collaborate effectively while taking ownership of assigned responsibilities with minimal supervision.
• Demonstrated ability to adapt to changing priorities and learn new tools, systems, and methodologies.
• An equivalent combination of education and experience may substitute for stated requirements.    
   

ABOUT HARBORVIEW MEDICAL CENTER

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine.  It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County.  It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.  

Challenge. Collaboration. Compassion.

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community. 

Compensation, Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Shift:

Temporary or Regular?

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.