Project Manager, Compliance and Programs

Project Manager, Compliance and Programs

Remote Position

Employment Type: Full Time

Travel: up to 10%, international and domestic

JOB SUMMARY

MAP International's medicine access programs depend on strong operational systems behind the scenes. The

Project Manager, Compliance and Programs helps build that foundation — supporting the implementation and

day-to-day coordination of MAP's compliance and operational accountability systems across the organization.

This role helps operationalize MAP's distributed compliance model by maintaining recurring review processes,

documentation systems, accountability tracking, and internal monitoring activities across organizational

functions. As the primary coordinator of MAP's compliance review, documentation, tracking, and accountability

processes, the Project Manager ensures these responsibilities are consistently documented, monitored,

reviewed, and reported across MAP's global operations.

Reporting to the Director of Compliance and International Programs, this role serves as a collaborative

operational partner, working closely with Programs, Partnerships, Distribution Center operations, Designated

Representatives, Finance, HR, and other teams to support compliance processes, maintain reporting systems,

coordinate follow-up activities, and strengthen operational consistency throughout MAP's medicine access

programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

COMPLIANCE OPERATIONS AND ACCOUNTABILITY COORDINATION

• Support implementation and continuous improvement of MAP’s compliance and operational accountability

systems across medicine access operations and international programs.

• Maintain recurring compliance review processes, accountability trackers, monitoring calendars,

documentation systems, and follow-up procedures across operational, business, and external compliance

functions.

• Coordinate collection, organization, and maintenance of compliance documentation, recurring review

records, corrective action items, and operational accountability activities.

• Track operational compliance activities, recurring reviews, corrective actions, and organizational follow

through, escalating unresolved concerns, overdue actions, and recurring process gaps to the Director as

appropriate.

• Support development and maintenance of written standards, operating procedures, reporting templates,

monitoring tools, and accountability processes.

• Assist with organizational readiness efforts related to audits, inspections, certifications, partner reviews, and

external assessments through coordination of documentation, scheduling, and tracking activities.

• Support maintenance of organizational dashboards, reporting systems, and operational metrics related to

compliance, accountability, and recurring review activities.

MONITORING, REPORTING, AND ACCOUNTABILITY SUPPORT

• Support monitoring and evaluation activities by gathering operational and compliance data, maintaining

records, coordinating reporting inputs, and assisting with recurring review processes.

• Consolidate and organize compliance, monitoring, and operational information into recurring internal reports,

dashboards, and leadership summaries.

• Monitor corrective action plans, recurring review findings, documentation inconsistencies, and operational

concerns to support organizational accountability and continuous improvement.

• Assist with tracking evolving regulatory requirements, operational standards, and compliance obligations

relevant to MAP’s medicine access operations and international programs.

• Support implementation of scalable operational systems and recurring review processes that strengthen

consistency, transparency, and accountability across organizational functions.

CROSS-FUNCTIONAL COORDINATION AND COMPLIANCE SUPPORT

• Collaborate across Programs, Partnerships, Distribution Center operations, Designated Representatives,

HR, Finance, and other teams to support consistent execution of compliance-related processes and

operational standards.

• Coordinate logistics, documentation, follow-up communication, and recurring accountability activities related

to monitoring efforts, partner reviews, operational assessments, and compliance meetings.

• Support compliance education, training coordination, participation tracking, and organizational awareness

efforts that reinforce MAP’s culture of compliance, accountability, and operational integrity.

• Assist departments in maintaining organized documentation, recurring accountability practices, and

consistent operational follow-through that supports MAP’s distributed compliance model.

• Serve as a collaborative operational resource that strengthens communication, coordination, transparency,

and accountability across organizational processes.

ORGANIZATIONAL RELATIONSHIPS

This position reports to the Director of Compliance and International Programs and works closely across

Programs, Partnerships, Operations, Finance, HR, Distribution Center operations, and executive leadership to

support MAP’s compliance and accountability systems. The role supports organization-wide operational

coordination and accountability efforts while maintaining a collaborative, service-oriented approach to

compliance operations and process management.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The

requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree in business administration, nonprofit management, public administration, healthcare

administration, operations management, project management, or related field required.

• Minimum 3 years of experience in operations coordination, compliance support, project management,

nonprofit administration, healthcare operations, or related organizational environments.

• Experience supporting recurring operational processes, reporting systems, documentation management,

or accountability tracking functions preferred.

• Experience coordinating cross-functional projects, process improvement initiatives, or operational systems

strongly preferred.

• Experience working in nonprofit, healthcare, global health, logistics, or regulated operational environments

preferred.

OTHER SKILLS AND ABILITIES

• Strong organizational, coordination, and project management skills

• Ability to manage recurring processes, deadlines, documentation systems, and follow-up activities with

strong attention to detail

• Ability to work collaboratively across matrixed organizational structures

• Strong written and verbal communication skills

• Ability to identify operational gaps, inconsistencies, and process improvement opportunities

• Strong judgment, discretion, and problem-solving ability

• Ability to manage multiple priorities and maintain consistent follow-through

• Commitment to accountability, operational integrity, and mission-driven work

• Proficiency in Microsoft Office Suite and operational tracking/reporting systems

• Ability to develop structured processes, templates, and organizational systems

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to

finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must be able to travel,

specifically involving long-haul international flights. Specific vision abilities required by this job include close

vision, color vision, and ability to adjust focus during significant computer related work. The position requires

regular computer-based work, communication, coordination across remote teams. The ability to read, handle,

and process detailed documentation and recurring operational processes for extended periods is required.

Employee must be able to read, write, and speak English fluently.