Project Manager Associate - PMO Enterprise

Position Summary

Responsible for coordinating multiple Health First Integrated Delivery Network (IDN) small projects simultaneously. Provide support to IDN Project Management Office (PMO) Program Managers for large and complex programs.

Primary Accountabilities 

1. Define and document: scope, budget, dependencies, and assumptions, through appropriate information gathering techniques for assigned IDN PMO projects.
2. Accomplish project goals through clear task prioritization, organized work activities, efficient time management, and mindful resource usage for assigned IDN PMO projects.
3. Leverage appropriate conflict management and problem resolution skills.
4. Manage competing demands for assigned project teams, adapting to changes in the HF environment, as necessary.
5. Effectively communicate project status and operational issues to Sponsors, Team Members, and Stakeholders using applicable communication paths.
6. Provide outstanding customer service to the Health First organization by displaying courtesy and sensitivity, managing difficult or emotional customer situations, meeting commitments, responding promptly to customer needs, and soliciting customer feedback to improve service.
7. Follow appropriate project documentation as defined by the PMO Methodology throughout the project lifecycle.
8. Support IDN PMO Program Managers with schedule updates, meeting notes, reporting, and other program support tasks.

MINIMUM QUALIFICATIONS

• Education: Bachelor’s Degree in Business, Information Technology (IT), Healthcare or related field.
• Licensure: None.
• Certification: None.
• Work Experience in Lieu of Degree: Four (4) years professional experience.
• Work Experience: Three (3) years of professional experience.
• Knowledge/Skills/Abilities:

1. Ability to manage multiple and often competing priorities.
2. Superior organization and meeting facilitation skills.
3. Strong ability to apply a wide variety of problem-solving approaches.
4. Strong analytical skills.
5. Strong interpersonal and communication skills.

PREFERRED QUALIFICATIONS

• Education: Bachelor’s Degree in Business, Information Technology (IT), Healthcare or related field.
• Licensure: None.
• Certification: None.
• Work Experience: Experience in a health care delivery environment.
• Knowledge/Skills/Abilities: None.

PHYSICAL REQUIREMENTS Sedentary – Office Workers

• Sedentary work involves sitting most of the time.
• Walking and standing or lifting more than 10 pounds are required only occasionally.
• Must be able to tolerate long periods of computer time a day.
• Adaptability of working remotely.

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.