Program Director - SAP Aircraft Overhaul and Component Service Maintenance

Title: Program Director - SAP Aircraft Overhaul and Component Service Maintenance 

Location: Edison, NJ/Remote

Duration: Full Time

Experience required: 10-25 years

JOB DESCRIPTION:

Must Have Technical/Functional Skills

•             Deep expertise in SAP S/4HANA with strong functional leadership across MRO/CRO business processes in an A&D Aftermarket environment.

•             Proven experience in Maintenance, Repair & Overhaul (MRO) and Component Repair Operations (CRO) with clear understanding of aerospace aftermarket service models.

•             Strong knowledge of SAP S/4HANA Plant Maintenance / Enterprise Asset Management, service management, spare parts planning, repair logistics, and maintenance execution.

•             Hands-on experience integrating SAP S/4HANA with IBM Maximo, including process harmonization, asset/master data alignment, work order integration, maintenance history synchronization, and interface governance.

•             Deep understanding of A&D aftermarket processes, including: 

o            Depot repair operations

o            Serialized component tracking

o            Rotables and repairables management

o            Warranty and service history visibility

o            Spare parts fulfillment and replenishment

•             Expertise in designing business processes across: 

o            Work order management

o            Asset lifecycle management

o            Maintenance planning and scheduling

o            Repair execution and turnaround tracking

o            Inventory and spare parts integration

•             Strong integration knowledge across: 

o            SAP S/4HANA PM / MM / SD / EWM

o            Maximo asset and maintenance processes

o            Middleware / interface orchestration frameworks

•             Experience leading large-scale SAP transformation programs involving multiple business units, delivery teams, and external application ecosystems.

•             Strong familiarity with regulated A&D operating models, including traceability, compliance, quality controls, and export control considerations.

•             Ability to define and drive KPI-based improvements in: 

o            Turnaround time

o            Asset availability

o            Maintenance productivity

o            Spare parts fill rate

o            Backlog reduction

o            Inventory optimization

•             Strong communication and executive stakeholder management skills with demonstrated ability to engage business, IT, operations, and leadership teams.

Roles & Responsibilities

Strategic Leadership

•             Lead the business and functional transformation vision for SAP S/4HANA MRO/CRO cap abilities integrated with Maximo in an A&D Aftermarket setting.

•             Define the target operating model for maintenance, repair, component tracking, repair turnaround optimization, and service-part enabled maintenance support.

•             Partner with business leadership to improve operational efficiency, asset performance, repair throughput, and aftermarket service delivery.

Solution Design

•             Provide end-to-end functional leadership for the design of SAP S/4HANA MRO/CRO processes integrated with Maximo-based maintenance and asset management workflows.

•             Define business processes covering: 

o            Maintenance planning and execution

o            Depot and component repair lifecycle

o            Serialized asset and component traceability

o            Repairable inventory flows

o            Work order integration

o            Failure / inspection / service history synchronization

•             Govern integration design between SAP and Maximo to ensure process consistency, clean ownership, and scalable supportability.

Program Delivery

•             Lead large, cross-functional global teams across operations, supply chain, maintenance, IT, and integration workstreams.

•             Drive design workshops, fit-gap analysis, solution governance, risk resolution, and milestone adherence.

•             Ensure delivery predictability, quality, and business readiness across the transformation lifecycle.

•             Establish strong delivery controls, functional quality gates, and business sign-off mechanisms.

Business Engagement

•             Act as a trusted advisor to business and technology leadership on aftermarket service transformation, MRO/CRO modernization, and integrated enterprise asset management strategy.

•             Facilitate executive design reviews, governance boards, and steering committee discussions.

•             Translate business priorities into practical, scalable SAP-Maximo-enabled operating capabilities.

Value Realization

•             Define and track transformation outcomes tied to: 

o            Faster repair turnaround

o            Improved asset uptime / availability

o            Reduced repair backlog

o            Better spare parts support for maintenance operations

o            Improved planning and maintenance execution visibility

o            Reduced operational inefficiencies and system fragmentation

•             Support KPI dashboards and executive reporting for value realization tracking.

Transformation & Innovation

•             Drive modernization of legacy maintenance and repair processes into an integrated digital platform a rchitecture.

•             Identify opportunities for automation, workflow standardization, intelligent maintenance planning, and data-driven decision support.

•             Champion process harmonization across business functions, sites, and repair networks.

Generic Managerial Skills, If any

•             Strong executive leadership and enterprise transformation mindset  

•             Proven ability to lead large multi-disciplinary and geographically distributed teams  

•             Excellent stakeholder management, facilitation, negotiation, and governance skills 

•             Strong decision-making and issue-resolution capability in complex delivery environments 

•             Ability to align business and IT teams under a common transformation vision

•             Experience mentoring functional leaders and building high-performing consulting teams 

•             Commercial awareness, delivery accountability, and strong client-facing maturity

Requirements