Professional Business Analyst

Summary

As a Professional Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas.

Here are the details on this position.

Your role in our mission

• Serve as a liaison between clients, project managers, and technical teams to gather, analyze, document, and maintain business requirements, change requests, process flows, and operational documentation throughout the project lifecycle.
• Analyze business processes and recommend improvements aligned with client technology goals.
• Use tools such as Excel and basic SQL to assess business impacts, support analysis, and inform decision-making.
• Coordinate multiple projects and workstreams across business and technical teams, tracking milestones, risks, dependencies, action items, and improvement opportunities.
• Facilitate meetings and follow up on open issues to ensure timely resolution.
• Build strong partnerships with business owners, developers, testers, project managers, and leadership.
• Communicate project status, business impacts, and solution recommendations to both technical and non-technical audiences.

• Act as a subject matter expert in Medicaid financial processing, claims processing, reporting, and batch operations.

• Develop test scenarios, support testing activities, review results, and coordinate User Acceptance Testing (UAT) through stakeholder approval to validate business requirements.
• Support release planning, implementation validation, post-production monitoring, production issue analysis, and defect triage.

What we're looking for

• 3–5+ years of experience in a Business Analyst role; Medicaid and Medicare experience preferred.
• Knowledge of Microsoft Excel, basic SQL, and requirements management tools such as ALM.
• Strong analytical skills and experience evaluating and improving business processes.
• Excellent written communication and technical documentation skills.

Professional & Interpersonal Skills

• Strong client-facing communication skills with the ability to translate business needs into actionable requirements.
• Executive presence with the ability to clearly communicate technical concepts to business leaders, clients, and technical teams.
• Experience facilitating meetings, driving collaboration, and building consensus among diverse stakeholders.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities in a fast-paced environment.

What you should expect in this role

• Fully remote options from Contiguous US locations only

• Video cameras must be used during all interviews, as well as during the initial week of orientation
• Photo will be taken during screening for verification in all steps of the recruitment process.
• The deadline to submit applications for this posting is December 3, 2026

#LI-HC1

Please ensure you join all screenings, interviews and meetings from a quiet location with a stable internet connection. 

Video is required for screenings and interviews, so please test your camera and microphone in advance.

Do not use AI tools, virtual backgrounds/filters, or visual enhancements during the interview.