Product Manager

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Product Manager

Location: North Carolina - Remote

About the Role

A Geneva web product manager will help support technical related escalations, new feature development and process management and improvement.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact 

• Partner with leadership to create solutions for features and enhancements.
• Define product requirements and collaborate with designers, engineers, and quality assurance to design and deliver cutting edge solutions.
• Work with the leadership team to define scope, schedules and communicate status throughout the development process.
• Collaborate with teams to develop first class documentation, trainings, and case studies for the product.
• Execute minimum acceptance testing on new features and functionality.
• Handle escalated support incidents on an ongoing basis.
• Self-start and quickly develop an in-depth knowledge of the business, workflow, product and systems that interface with Geneva and use that knowledge to proactively add value to the development process.

Required Experience

• Strong analytical/problem-solving skills.
• Must possess excellent listening, interpersonal skills and the ability to communicate ideas clearly to influence others.
• Ability to apply troubleshooting and analytical skills when resolving problems.
• Team-oriented; ability to collaborate effectively with a wide range of people and roles from business users to highly technical developers and QA engineers.
• Works well under pressure.
• Willingness to collaborate across time zones.
• Bachelor’s degree in Finance or a technical field is highly preferred.

What Sets You Apart (preferred qualifications)

• Detail-oriented, team player, passion of Geneva and interpersonally strong and self-aware

Join SS&C, where innovation meets global opportunities. Click here to apply.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.