Product Manager

Partner with clients, Product, Engineering, Architecture, Security, Operations, and Public Health stakeholders to develop a comprehensive, end‑to‑end understanding of solution needs, constraints, and priorities 

Continuous user and client discovery and validation, conducting user interviews to understand pain points and the user journey to create intuitive experiences that deliver value.  

Own and communicate product vision and roadmap, articulating the “why” behind the product vision ensuring alignment across stakeholders, Scrum teams, and leadership 

Lead quarterly product planning, defining clear goals, priorities, and success measures, and ensuring quarterly commitments are delivered through active coordination and execution tracking 

Translate client, business, and regulatory needs into clear, actionable product direction, including epics, features, user stories, acceptance criteria, and non‑functional requirements 

Maintain backlog of at least two sprints of fully refined work items that are execution ready 

Data driven decision making to measure success and drive product priority decisions 

Maintain backlog of the next quarter’s epics and features to provide a roadmap for the team and define quarterly planning 

Ensure solutions are designed with security, scalability, performance, reliability, accessibility, and user experience as first‑class considerations 

Evaluate how proposed capabilities fit within the broader platform ecosystem, including shared services, integrations, data flows, and long‑term roadmap implications 

Incorporate AI‑assisted practices throughout the SDLC, using responsible AI to support discovery, requirements definition and refinement, prioritization, documentation, and delivery—while ensuring human oversight, accuracy, security, and compliance remain central 

Partner closely with engineering throughout the delivery lifecycle—refining scope, clarifying intent, answering questions, and validating delivered outcomes against expected end‑to‑end behavior 

Partner closely with internal teams to ensure operational readiness of launched features and products 

Lead and facilitate planning sessions to align stakeholders on priorities, tradeoffs, and solution approaches 

Create and maintain supporting artifacts (workflows, user journeys, diagrams, and supporting documentation) that enable effective solution design and delivery 

Demo new capabilities to internal teams and external stakeholders, incorporating feedback into ongoing product evolution 

Experience working in public health, healthcare, or government environments, with an understanding of regulatory considerations, data privacy expectations, and the operational realities of mission‑critical systems 

Implemented aspects of AI product management and voice of the customer in previous roles 

You’ve worked with Azure DevOps or Jira in a way that keeps teams moving—not just tracking tickets, but keeping work clean, prioritized, and ready 

Ability to map complex data ecosystem, with the ability to articulate data movement, anticipating upstream and downstream impacts.  

Building quick prototypes for faster feedback and accelerating quality development 

You’re comfortable digging into data to validate what’s happening—not just relying on what you’re told 

You’ve been in environments where things weren’t fully defined and were able to bring structure without slowing things down 

Cross functional collaboration of leading without authority, acting as a bridge between teams, knowing when and how to have difficult conversations with teams on prioritization, focus areas and phased approaches, in a way that maintains trust and respect with clients, engineering and other stakeholders.  

You’ve seen how small product decisions can impact other systems and naturally think a step ahead before something gets built