Product Lifecycle Manager - Soft Goods & China Sourcing

This role is for someone who has personally taken physical products through the full cycle with Chinese manufacturers — writing the spec, negotiating price and MOQs, running the sampling-to-production loop, and signing off on AQL-based quality control. Ideally in soft goods: memory foam, inflatables, textiles.

Your Mission

You own our products from the first spark of an idea to a quality-checked unit leaving the factory — and beyond. You turn what customers want into real products, build them with our suppliers, source the right materials, negotiate hard on cost, and make sure the quality is right every time. You carry a product through its entire life and keep making it better.

Tasks

Discovery & Ideation

• Identify unmet customer needs through review mining, returns/complaint analysis, marketplace demand data, and competitive teardowns.
• Turn findings into clear product opportunities backed by evidence on demand, pricing, and the problem solved — and assess profitability and scalability before we commit.
• Maintain a prioritized pipeline of new products and improvements.

Prototype Development

• Write clear product specs (dimensions, materials, ergonomics, packaging) that suppliers can build against.
• Drive the sampling cycle with our manufacturing partners — request, evaluate, and iterate until comfort, form, and cost targets are met.
• Run hands-on comfort and durability checks, including assessments with real users, and feed results into the next round.

Sourcing & Materials

• Select and qualify materials — memory foam densities, cover fabrics, valves and bladders for inflatables, packaging.
• Source and negotiate on price, MOQs, lead times, and terms.
• Build reliable supplier relationships and develop backups to reduce single-supplier risk.

Quality Assurance & Control

• Define quality standards and AQL-based inspection criteria for each product.
• Coordinate and, where possible, conduct pre-shipment inspections and factory audits.
• Track defects, trace root causes to materials/design/process, and drive corrective actions with suppliers.

Lifecycle Ownership

• Coordinate launches with the wider team, monitor post-launch performance and feedback, and decide when to iterate, reposition, or retire a product.

Requirements

Must-haves

• Hands-on sourcing experience with Chinese manufacturers — across specification, negotiation, and the full sampling-to-production cycle.
• A quality-control background: AQL inspection, factory audits, defect tracking, corrective actions.
• Product experience in soft goods — ideally memory foam and/or inflatables.
• Ability to work hours overlapping the China business day (at least half of it).
• A self-starter comfortable owning a wide scope and moving between strategy and hands-on execution — someone who wants to build something larger over time.
• A data-driven, analytical mindset — you reach for evidence to justify decisions and can explain the cause and effect behind them.
• Solid English (our team language) and clear communication across cultures and time zones.

Nice-to-have

• Working knowledge of textiles, foams, and ergonomic/comfort design.
• Experience with a formal quality management system (QMS).
• Familiarity with e-commerce and marketplace selling (Amazon and similar).
• Mandarin language skills.

Benefits

How We Tick

• We treat customer insight and product quality as the engine of innovation.
• We work remotely, focused, and results-oriented.
• We live transparency, ownership, and continuous improvement.

What Awaits You

• A broad, high-impact role with genuine end-to-end ownership.
• An international, easy-going team with strong cohesion.
• Direct impact on product quality, our portfolio, and the customer experience.
• Room to grow as the brand and product range expand.

About FLOWZOOM

Since 2018, FLOWZOOM has been developing high-quality, innovative travel products that give people real moments of relaxation. Our focus is on comfort, functionality, and appealing design, and our brand is strongly established on Amazon. Looking ahead, we're focused on strengthening our brand core and expanding our product portfolio.

For us, product development isn't a series of one-off launches — it's a continuous loop. Every customer insight, every return, and every prototype teaches us something, and we use it to make the next product better.

Ready for FLOWZOOM?

Send your CV or LinkedIn profile to join@flowzoom.com, along with a few sentences on why taking a product from first idea to finished unit excites you — and how you'd make a FLOWZOOM product better. A short video is very welcome too.

The position is open immediately.