Product Designer, Trust & Safety

 Posted 3 days ago
     
 $250K - $312K per year
  
10+ years experience
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AI Summary

Lead the design vision and strategy for trust and safety experiences across Instagram, focusing on youth safety and creator protections. Drive alignment across cross-functional teams including Product, Policy, Engineering, and Legal to deliver intuitive, human-centered experiences.
Instagram's Trust & Safety Design team earns the trust of a global community of 2B+ people — with particular focus on teens, parents, and creators. This is design at the intersection of product, policy, and human behavior: you're shaping how safety feels across a platform used by 500 million+ teens globally, navigating an evolving regulatory landscape that makes the work both urgent and intellectually rich. We're looking for a generalist systems thinker with a content design foundation — someone who has evolved into end-to-end product design leadership and brings that language-first sensibility to experiences where clarity, empathy, and precision are the design. This work presents unique design challenges at Meta: policy and regulation aren't blockers — they're creative material. The work you ship here sets standards that ripple across the company.

Responsibilities

  • Lead the design vision for trust and safety experiences across Instagram — setting strategic direction at the portfolio level, not just individual features
  • Design end-to-end product experiences for youth safety, parental controls, creator protections, and platform integrity — where clear, empathetic communication is the core UX
  • Translate complex regulatory, policy, and safety requirements into intuitive, human-centered experiences that work for teens, parents, and creators alike
  • Drive alignment and influence across Design, Product, Policy, Engineering, and Legal at senior leadership levels
  • Define and elevate the craft of content-informed product design — mentoring designers and raising the bar for how we communicate sensitive topics at scale
  • Navigate significant ambiguity and competing constraints to deliver cohesive, trustworthy experiences


Minimum Qualifications

  • Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field and a minimum of 8 years of experience in a relevant field
  • 8+ years of experience building and shipping applications or software at company-level scale, leading the end-to-end experience within a large-scale, ambiguous domain
  • Content design background with demonstrated evolution into holistic product design (IxD + content + systems thinking)
  • Experience with mobile-first, consumer-social product design at scale
  • Experience operating at principal/staff-level leadership — setting direction, influencing cross-functionally, and mentoring designers
  • Comfort navigating ambiguity across design, product, policy, engineering, and legal


Preferred Qualifications

  • Experience designing for teens/youth or family safety contexts
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy review)
  • Understanding of the creator ecosystem and the tools that help drive better outcomes
  • Ability to turn regulatory requirements into a human-centered, intuitive user experience
  • Experience designing in Trust & Safety, well-being, or heavily regulated/policy-constrained spaces
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Strategic vision at the portfolio/program level
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)


$250,000/year to $312,000/year + bonus + equity + benefits

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