Product Commercialization Program Manager (Faster Payments)
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AI Summary
We are a hybrid, remote-office company dedicated to growing our talent anywhere!
We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.
At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.
We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.
Help shape the next generation of faster money movement
We’re looking for a Product Commercialization Program Manager to help enhance Faster Payments capabilities to market, including Visa Direct and Mastercard Send (push-to-card, payouts, disbursements, and other real-time money movement solutions). This role is ideal for someone who understands how payment products move from strategy to launch and how to balance growth, scalability, partner readiness, regulatory expectations, and operational execution along the way.
You’ll work across product, technology, operations, risk, compliance, legal, networks, processors, fintech partners, and sponsor bank stakeholders to turn complex product strategies into practical commercialization plans. The right candidate will be a strong program leader, clear communicator, and payments-savvy operator who can connect the dots across highly matrixed teams and help launch solutions responsibly at scale.
What you’ll own
Commercialization strategy and launch execution
- Lead commercialization workstreams for Faster Payments capabilities, from product strategy through launch readiness and scale.
- Translate product strategy into clear launch plans, partner readiness requirements, operating models, governance artifacts, and adoption support.
- Drive alignment across product, technology, operations, risk, compliance, legal, and partner teams to remove roadblocks and support timely decision-making.
- Bring structure to ambiguous initiatives, define execution paths, and keep stakeholders focused on outcomes, risks, and dependencies.
Technical, operational, and partner readiness
- Partner with technology, architecture, operations, processors, networks, and fintech platforms to support integration planning and launch execution.
- Help define scalable product standards, including technology expectations, data requirements, certification needs, network obligations, and go-live criteria.
- Support readiness assessments that identify technical, operational, compliance, and partner gaps before launch.
- Identify dependencies and risks early, create practical mitigation plans, and help teams move from one-off execution to repeatable delivery.
Governance, controls, and responsible growth
- Work with risk, compliance, legal, operations, and other control partners to ensure product designs and launch plans align with applicable requirements.
- Develop and maintain commercialization documentation, including product standards, guidelines, procedures, training materials, and governance artifacts.
- Apply working knowledge of U.S. payments-related regulatory considerations, including privacy, Reg E touchpoints, UDAAP, operational compliance, and issue management.
- Prepare crisp executive updates, risk summaries, and recommendations for senior stakeholders and governance forums.
Insights, prioritization, and market execution
- Develop and evaluate business cases tied to disbursements, payouts, P2P, partner-led money movement, and other Faster Payments use cases.
- Use product performance, operational metrics, partner feedback, market trends, and risk indicators to inform prioritization and scaling decisions.
- Communicate complex topics for technical, operational, partner, and executive audiences.
Required experience
- 8+ years of experience in product commercialization, payments, fintech, sponsor banking, embedded finance, operations, program management, or related field.
- Hands-on experience launching, scaling, or operationalizing bank products, payment capabilities, or partner-led financial services programs.
- Experience with Visa Direct, Mastercard Send, push-to-card, payouts, disbursements, or comparable Faster Payments capabilities strongly preferred.
- Bachelor’s degree or equivalent combination of education and experience; Master’s degree preferred.
- Strong understanding of bank program operations and partner ecosystems, including processors, networks, fintech platforms, program managers, and sponsor bank models.
- Ability to build product documentation including standards, guidelines, training materials, commercialization standards, business cases, launch materials, and governance-ready recommendations.
- Proven ability to lead through influence, manage cross-functional dependencies, and communicate effectively with senior stakeholders.
The responsibilities listed above are not all inclusive and may be changed at any time.
Salary range: $104,000– $174,000
The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.
#LI-Remote
Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.
Who we are:
Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.
Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com
Please click here to view Pathward's Applicant Privacy Notice.
Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.
Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.
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