The specialist will install, configure, and perform preventive maintenance on diagnostic equipment at various customer locations. They are also responsible for troubleshooting technical issues and maintaining accurate service documentation.
This is a remote position.
Our client, a world leader in biotechnology and life sciences, is looking for a “Planned Activities Specialist / Field Service Engineer”.
Travel: 90% (East Coast - Travel expenses will be reimbursed per the Expense Policy)
Job Duration: Long-Term Contract (Possibility Of Extension)
Company Benefits: Medical, Paid Sick Leave, 401K
Responsibilities
- Install and configure diagnostic equipment at customer locations
- Perform preventive maintenance and system upgrades
- Troubleshoot mechanical, electrical, hardware, and software issues
- Complete service documentation accurately and on time
- Maintain high levels of customer satisfaction through professional service
- Coordinate installation schedules and support equipment modifications
- Follow quality, safety, and compliance procedures
Qualifications
- Bachelor's degree preferred in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, or a related engineering discipline preferred.
- 0–5 years of relevant experience
- Basic knowledge of electronics, electro-mechanical systems, and computer hardware
- Strong mechanical aptitude and troubleshooting skills
- Excellent communication and customer service abilities
Preferred Experience
- Medical device or laboratory equipment installation
- Biomedical equipment servicing
- Preventive maintenance
- Technical field service
- Healthcare diagnostics or laboratory instrumentation