People Operations Specialist, Systems & Analytics

GAN is seeking a People Operations Specialist, Systems & Analytics to own and evolve our global HR systems infrastructure and people data environment. This role is responsible for driving efficiency, accuracy, and scalability across our People Operations function through system optimization, automation, and actionable workforce analytics.

This is a highly hands-on role that blends HRIS administration with data analytics and cross-functional process improvement. You’ll manage and enhance our HR technology ecosystem, build meaningful reporting and dashboards, and partner across People Operations, Payroll, Benefits, Finance, and IT to ensure our systems and data support smart business decisions.

Reporting to the Senior Director, Global People Operations, you will serve as the primary owner of HR systems administration, integrations, and people data integrity across the organization.

Core responsibilities

• Serve as the subject matter expert and primary administrator for our HRIS systems, including HiBob

• Manage system configurations, automations, integrations, and workflows across the employee lifecycle

• Build and maintain dashboards and reports related to headcount, attrition, workforce planning, and people analytics

• Conduct regular data audits and system clean-ups to ensure data integrity and accuracy across platforms

• Audit onboarding data between HiBob and Paycom to identify and resolve discrepancies

• Develop standard and ad hoc HR reports to support business and leadership needs

• Identify opportunities to automate manual processes and improve operational efficiency

• Create and maintain SOPs, job aids, training materials, and user communications

• Maintain the job description catalog within HiBob to ensure accuracy across roles and locations

• Support compensation benchmarking and annual compensation planning activities

• Serve as the first point of contact for HR systems support, troubleshooting, and reporting inquiries

• Partner cross-functionally with Payroll, Benefits, Finance, IT, and external vendors to support integrations and system enhancements

Experience and key competencies

• 5–7 years of hands-on HRIS administration experience

• Experience with HiBob or a comparable enterprise HRIS platform

• Advanced Excel skills, including VLOOKUP/XLOOKUP, pivot tables, and data validation

• Strong analytical mindset with exceptional attention to detail and data accuracy

• Ability to translate technical concepts into user-friendly guidance for non-technical audiences

• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced global environment

• Collaborative, customer-service-oriented approach

• Familiarity with data privacy regulations such as GDPR

Nice to have

• Experience with both HiBob and Paycom

• Experience supporting HR operations across multiple countries

• Experience with HR system implementations or upgrades

• Strong presentation and stakeholder communication skills

• Bachelor’s degree in Human Resources or equivalent experience

Our benefits, Your happiness

• Recharge with our comprehensive PTO program and company-paid holidays, ensuring you have time to rest and recharge.

• Enjoy peace of mind with our paid parental leave, supporting you through the joys of parenthood.

• Prioritize your well-being with extensive health, dental, and vision coverage.

• Benefit from financial security through our short-term and long-term disability insurance, as well as life insurance.

• Plan for your future with our competitive 401(k) matching contributions.

• Enhance your professional growth with our robust Supplemental Training Program, which includes training sessions and company-wide knowledge-sharing opportunities.

• Thrive in a culture that values innovation and independence, celebrating success in a diverse and multicultural environment where you’ll collaborate with talented professionals from around the world.

Think of this job ad as more of a friendly guide than a rigid 'must-have' list. We're well aware that no one will tick all the boxes, so feel free to apply even if you're not a perfect match – we love close matches too!

Compensation

Salary range: $90,000 - $120,000 annually; with final offer based on experience and dependent on the region in which the right candidate is located.

Travel Requirements

This role may require domestic and international travel from time to time.

Recruitment flow

• Screen - Interview - Second Interview - Offer

• Start date: ASAP

We are an equal-opportunity employer, and we value diversity. Our diverse backgrounds, experiences, characteristics, and traits make us better at serving customers. So please, come as you are!

Location

US-Remote (East Coast)