Patient Access Representative (call center/ remote)
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AI Summary
The Patient Access Representative is responsible for providing outstanding customer service by scheduling appointments and registering new patients. They also handle incoming referrals and maintain accurate patient demographics and records.
Charleston ENT has an immediate opening for a remote Patient Access Representative! Due to rapid growth and increased call volume and referrals, we're seeking talented reps to join our busy patient communications center!.
Patient Access Representatives are responsible for providing the same outstanding service over the phone as patients receive from our providers and administrators in person. This is an ideal position for a busy person who enjoys working as part of a supportive, achievement-oriented team.
Duties include but are not limited to:
- Providing outstanding customer service
- Scheduling appointments
- Registering new patients
- Entering and updating patient demographics and records
- Handling all incoming referrals for the practice and for representing the practice to patients with care, compassion, and high attention to detail
Perks include:
- Remote work from home
- Absolutely no sales or selling of any kind
- Flexibility
- Great work environment
- Wear jeans to work!
- Full benefits after a waiting period* (benefits apply to full-time employees working at least 30 hours per week)
- 401(k) plan with generous company contribution
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