ORAN Operations Engineer

This is a remote position.

We are searching for an ORAN Operations Engineer to join a project in Romania.

Purpose of the Role

• Working closely with the wider Technical teams you will assume the following responsibilities:
  

• To carry out Testing, tracing, debugging and provide Operational Support of the client’s 4G/5G trial system in Romania and other parts of Europe as needed.(occasional business travel may be required)
  

• Support configuration changes as required
  

• To act as the local subject matter expert for the key phases of the project including troubleshooting and maintenance activities.  (range of technologies:   ORAN application, or cloud layer)
  

• To build and maintain excellent customer relationships with the operator from the outset thereby leading to a highly engaged and satisfied customer that maximises the chances of further opportunities & growth Attend weekly internal & customer technical & project meetings
  

• Manage technical risks and issues ensuring solutions are provided in a timely fashion to avoid critical impact to successful project delivery or network performance
  

• Provide installation, commissioning and configuration management of the system where required
  

• Support the customer in the execution of the Network testing phase in Europe  ensuring all issues are reported and handled according to the agreed methodologies
  

• Experienced in RAN troubleshooting, debugging  (range of technologies:   ORAN application, or cloud layer)
  

• Provide technical support and knowledge transfer to customer staff
  

• Provide customer engagement on the ground ensuring the highest levels of customer engagement and satisfaction
  

• Testing Support – Create test cases, test plans and execute test plans for ORAN applications  in customer labs.  Document test results.  This may include feature testing, performance testing and inter-operability testing.
  

• Tier2/3 Support – Work in a team environment, to troubleshoot commercial Virtualization and  application issues, propose workarounds, and work with R&D to provide the RCA (Root Cause Analysis) to the customer.  
  

• This sometimes involves 24x7 support.
  

• Works closely with various support organizations and cross-functional teams and R&D to achieve successful new product roll-outs and developments.
  

• Ensure that customer commitments are achieved according to plan.
  

• Ability to travel sporadically during the project.
  

• Provide support during Rollout of SW or implementation of features/functionality and attend technical discussions on deployment topics and issues
  

• Support customer interfaces/periodic forums regarding the current and future ORAN technologies
  

• Create exceptional customer relationships
  

• Ensure close co-operation and support liaison with R&D when required
  

• Work to achieve close co-operation and support liaison with higher technical teams
  

Soft Skills

• An excellent understanding of the relationship between supplier and customer during the project delivery, with a minimum of 8 years experience in a similar role.
  

• Excellent communications skills both internally and at varying levels within the customer’s organisation
  

• Excellent organisational skills and an ability to anticipate customer’s needs and act accordingly
  

• A high level of presentation, communication and planning skills.
  

• Ability to deliver updates to a high standard within tight timescales.
  

• Highly effective team player who recognises the power of a positive team environment in delivering results
  

• Able to access and communicate with all levels of management
  

• Enthusiastic and positive attitude
  

Hard Skills

• Excellent knowledge in Radio Access Network (RAN & vRAN) Technologies
  

• Highly experienced in 4G & 5G network troubleshooting and configuration
  

• Fluent in spoken and written English, French
  

• Excellent report writing skills
  

• Excellent organisation and customer management skills
  

• Highly competent in 4G and 5G RAN technologies and solutions and has gained good exposure to 5G and virtualised environments
  

• VNF and CNF skills and/or experience
  

• K8S/Openstack/Harbor skills and experience 
  

If you know of anyone within your network who may also be interested in this position, would you please forward this ‘Email & Role’ to them. 

Please note:

1. That we do all we can to respond to all applications but if we have not contacted you within 2 days following your application it's likely we have not shortlisted your cv for the position.
   

2.